We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
No comment left by this customer.
08/12/13
Brill !!!
08/12/13
Did not turn up as planned. The next day they did and said nothing.
08/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Excellent service, pick up and delivery. Very Many thanks
08/12/13
Collection and delivery both very good it would be nice to get more info on the tracking by giving the partner tracking no. When abroad
08/12/13
You failed to collect on the day you stated and this isn't the service I want
08/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
perfect
08/12/13
Thank you very much :-)
The packet wasn't collected on the day arranged, had to rebook and stay in a 2nd day
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
Excellent, particularly if you have non standard shapes and sizes
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
not really against you but parcelforce collected my parcel and then it was at the depo for 4 days i had to phone them countless times
08/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
A1 Service 10 of10 many thanks.
08/12/13
Mirror was smashed
08/12/13
parcel was a bit battered, why are couriers so heavy handed
08/12/13
Very good service. Picked up and delivered as per schedule. Price was competitive. Will use again and recomend to friends and colleagues.
08/12/13
Thank you and it's great to see you will be recommending us.
No need to comment everything went smoothly great value for money thanks
08/12/13
An appox collection time would be helpfull.
08/12/13
No comment left by this customer.
08/12/13
No comment left by this customer.
08/12/13
very good, really pleased with your service, good choice of carriers at reasonable prices, reliable, prompt and friendly couriers
08/12/13
Thank you very much for such a fantastic review :-)
Good Service As Usual
08/12/13
no comment
08/12/13
excellent service
08/12/13
Thank you very much :-)
it would be handy to have a section for special instructions for courier, ie pick up times only at.. or other info
08/12/13
V easy to use. No descriptions for items to be shipped in other materials than boxes ie fabric roll but good quick response when asked.
08/12/13
It took about an hour to enter everything into the website, and now you're asking me for more time......
08/12/13
Our Response: There must be something wrong with your computer if it took you an hour to make a single booking. For most people it takes only a couple of minutes.
no comment
08/12/13
Big problem with Courier. Took 4 days for next day delivery. Mix up at hub and fu
08/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Excellent service
08/12/13
Fantastic news, Thank you very much :-)
no comment
08/12/13
Carrier could not deliver my parcel because the received the wrong house number from parcelMonkey
08/12/13
Our Response: We pass on automatically whatever is typed in at the time of booking.
Great service
08/12/13
no comment
08/12/13
no comment
08/12/13
