We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,644 reviews.
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
Let me place another order without having to re-enter all my address info again!
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
item not collected ?
25/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Thanks great service once again.
25/11/13
No comment left by this customer.
25/11/13
A+++++
25/11/13
No comment left by this customer.
25/11/13
Excellent service all round thank you, easy to organise and fairly priced.
25/11/13
when booking a collection it's taking to long for the order conformation to come through
25/11/13
As always a reliable service, no faults or problems at all.
25/11/13
No comment left by this customer.
25/11/13
Booked, collected and delivered - all within 6 days to New Zealand - easy to use and great service
25/11/13
It's great to see you are so pleased with our own International service :-)
Excellent service once again !!!
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
Cannot fault this service. Arrived at given time, collected and delivered for a reasonable fee. Well done.
25/11/13
Fantastic news, Thank you very much :-)
ordered 24 hour deliver and the parcel wasn't collected for 5 days!!!
25/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Great service from friendly courier
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
one out of three parcels is still not collected with no explanation
25/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Give an am or pm delivery/collection window at no extra charge,
25/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
no comment
25/11/13
Excellent service
25/11/13
Thank you very much :-)
No comment left by this customer.
25/11/13
Excellent service, fast, cheap delivery guy really friendly. Thanks parcel monkey will definitely use you guys again.
25/11/13
Very good, honest service with a smile, without fault and all at a very good price, would recommend highly.
25/11/13
Thank you and it's great to see you will be recommending us.
My parcel was due for collection on Tuesday 19th November...it is now 25th November and i am still waiting for you to collect it!
25/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Collected on time and delivered on time. Excellent thanks!
25/11/13
No comment left by this customer.
25/11/13
No comment left by this customer.
25/11/13
Very good service. Maybe drop paypal surcharge.
25/11/13
Third time of using Parcel Monkey. No problems at all, always been a good service
25/11/13
Fantastic news, Thank you very much :-)
Very good
25/11/13
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