We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,982 reviews.
no comment
19/11/13
no comment
19/11/13
Good fast cheap service. 10/10
19/11/13
no comment
19/11/13
Great service and price
19/11/13
Slightly cheaper than parcel 2 go, impressed that you could still arrange the delivery for the next day even though I booked after 5pm.
19/11/13
Thank you very much :-)
good
19/11/13
no comment
19/11/13
no comment
19/11/13
Good prices. Courier actually arrived to pick up my parcel (compared to other companies!). Very happy.
19/11/13
Fantastic news, Thank you very much :-)
a bit of trouble logging in with Google but brilliant overall
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
Came when expected. Very helpful driver. Delivered to destination on time.
19/11/13
Fantastic news, Thank you very much :-)
excellent process all round, speedy service , good price -
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
Good service, all parcels picked up on time. 5*
19/11/13
Wonderful...arrived in Hong Kong in 5 days
19/11/13
It's great to see you are so pleased with our own International service :-)
No comment left by this customer.
19/11/13
Very clear and straightforward
19/11/13
No comment left by this customer.
19/11/13
City link always good and easy to deal with Parcel delivered next day good service
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
It would have been good to have had a more accurate collection time and a big enough bag!
19/11/13
Our Response: You sent an alloy car wheel in a bag but declared the dimensions 5x5x2.5cm!!
Very good service recommended A+
19/11/13
Thank you and it's great to see you will be recommending us.
despite booking one parcel, city lnk attempted to collect 2 parcels... I've tried emailing for advise with no response
19/11/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No problems with the service as it stands at the moment. Thank you
19/11/13
First time I have used Parcel Monkey, very impressed. Excellent service and much cheaper than using my usual parcel delivery service. Thanks
19/11/13
Thank you for making your first booking with us and please come back soon :-)
Picked up and delib
19/11/13
Very pleased with the service.
19/11/13
No comment left by this customer.
19/11/13
Very satisfied with service but I was shocked with the late revelation that I would be charged again if the recipient wasn't in.
19/11/13
That is not correct and where did you read that please?
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
No comment left by this customer.
19/11/13
All the instruction were easy to follow. The parcel was picked up on time. It only took 2 days to arrive. Will definitely use again.
19/11/13
Fantastic news, Thank you very much :-)
Put through order early evening, collected next morning, very fast and efficient. Would recommend.
19/11/13
Thank you and it's great to see you will be recommending us.
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