We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,982 reviews.
As I'm new to this I did find the process a little confusing at first but filled everything in and it ended up a very positive experience
20/11/13
Thank you for making your first booking with us and please come back soon :-)
Great service as usual
20/11/13
Great service will use again
20/11/13
tahnkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkks
20/11/13
No problem :-)
warn about the fact that a courier may require an insurance charge and provide costings
20/11/13
vary quick collection thanks
20/11/13
No comment left by this customer.
20/11/13
No comment left by this customer.
20/11/13
perfect
20/11/13
No comment left by this customer.
20/11/13
Everything went to plan, good service. Only negative was waiting in all day for collection, a rough timeslot would be good
20/11/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
The driver who collected said he shouldn't really take them as they weighed over 10k and he only had one bag - I paid for 2 boxes! Confusing
20/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
Excellant, My parcel was received in 5 days in Srilanka, I never thought you could anage it ever. Well Done and Thanks!
20/11/13
It's great to see you are so pleased with our own International service :-)
All seemed to arrive on time with no problems.
20/11/13
Dx failed to collect on Wed. Courier failed on Thursday
20/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Fantastic prices and excellent customer service. Will be back!
20/11/13
Brilliant news and thank you very much :-)
Great price, easy to use web site, on time collection and delivery 5*****+ :()
20/11/13
Would use again no probs
19/11/13
Very good service thank you! Could maybe attach some 'fragile' labels to sender label printouts.
19/11/13
Excellent service as usual.
19/11/13
Very impressed with the service. Only thing that could be approved would be to put the courier ie city link number/code on the printed label
19/11/13
A text message to the sender informing that the parcel has reached its destination
19/11/13
There is free online tracking for that as text's cost money.
no comment
19/11/13
no comment
19/11/13
Fast collect fast deliver , thank you. I hope we have business again :)
19/11/13
And we hope so too :-)
no comment
19/11/13
excellent service again
19/11/13
no comment
19/11/13
5* Service.
19/11/13
spot on thank you
19/11/13
Spot on service – smooth transaction and delivery of goods. Very impressed.
19/11/13
no comment
19/11/13
no comment
19/11/13
no comment
19/11/13
no comment
19/11/13
no comment
19/11/13
Great service, parcel collected on time and delivered next day, both sides Happy.
19/11/13
Excellent service, as usual. Wouldn't deal with any other!!!!!
19/11/13
Fantastic news, Thank you very much :-)
Excellent service collection delivery and price, thank you very much cant ask for more
19/11/13
Excellent service collection delivery and price, thank you very much
19/11/13
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