We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
No comment left by this customer.
05/12/13
No comment left by this customer.
05/12/13
Parcel was late!
05/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Efficient, easy and one of the cheapest
05/12/13
Excellent service
05/12/13
brilliant service!!!! what more can i say
05/12/13
Faster than I thought it would be.....Brrilliant!
05/12/13
Very easy to arrange , pay and collection was first thing the next day, will use again A*
05/12/13
Great service was collected on friday and arrived in Rhodes on Wednesday, have never recieved a parcel that quickly.
05/12/13
Fantastic news, Thank you very much :-)
good
05/12/13
No comment left by this customer.
05/12/13
collected promptly. international tracking status works, but doesn't show on parcel monkey status page
05/12/13
No comment left by this customer.
05/12/13
the service was professionaly done
05/12/13
attitude of driver had to come back a second day as said he could not find us and said parcel was too heavy for one person
05/12/13
Our Response: On behalf of the individual courier driver concerned please accept our apologies for this and rest assured we will raise this with the company he works for.
VERY GOOD AND QUICK SERVICES I REALL RECOMMEND THIS COMPANY
05/12/13
Thank you and it's great to see you will be recommending us.
no comment
05/12/13
no comment
05/12/13
no comment
05/12/13
no comment
05/12/13
no comment
05/12/13
So simple, will be using a lot more in the future!
05/12/13
allow printing of labels for city link
04/12/13
Parcel Monkey - my package did not arrive TWICE. Please contact me ASAP on 07831637468.
04/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
You did everything . Arrange a pick up , dropff and all bang on time.
04/12/13
Fantastic news, Thank you very much :-)
prompt service, thanks
04/12/13
Keep it up
04/12/13
We will always try our very best.
no comment
04/12/13
no comment
04/12/13
Flawless. From collection to delivery was tracked and less than half the cost of usual carrier.
04/12/13
Brilliant!!
My parcel has not reached the buyer and as a result I have received bad feedback on my eBay account.
04/12/13
Our Response: If you click on the tracking link it clearly shows a full POD report. Signed by S. Carver on 03.12.13 at 10:26
Perfecto
04/12/13
wicked ;-)
no comment
04/12/13
no comment
04/12/13
Never any issues.
04/12/13
No option for requesting 3-5 day delivery
04/12/13
You are correct.
The DX Service turned up a day late AGAIN ! Will not be booking this service through you again!
04/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
Very good service for a very cheap price.
04/12/13
Fantastic news, Thank you very much :-)
No problems, but City Link's website still shows a depot at Wimbledon and it's been closed for ages! I had to go to Epsom (again).
04/12/13
We display the data from the courier concerned so will raise this with them. Thanks for letting us know.
My name wasn't given to the delivery driver so when he came to collect from my work, no one knew what he should be collecting.
04/12/13
Our Response: That's because the collection address details just show "Taylor Vinters Solicitors."
