We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
No comment left by this customer.
05/12/13
Great service. Highly recommended!
05/12/13
Thank you and it's great to see you will be recommending us.
There was no way to inform you that I had to leave on the day of collection and would tae it to Courier.ur driver was very ANGRY at my mum
05/12/13
No comment left by this customer.
05/12/13
No comment left by this customer.
05/12/13
No comment left by this customer.
05/12/13
good service but the volumeetrically calculater could have been explained a little clearer
05/12/13
There is no real need to explain this in detail as if you enter the correct dimensions the calculator works automatically to display the correct price.
The parcel was delivered late
05/12/13
No comment left by this customer.
05/12/13
great
05/12/13
Thank you very much :-)
Satisfactory, but driver did not call prior to collection although asked to do so.
05/12/13
No comment left by this customer.
05/12/13
Brilliant service once again.
05/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
05/12/13
Your service is absolutely fantastic and your prices are great too
05/12/13
Brilliant news and thank you very much :-)
Would have been good to have been given an idea of expected pick up and delivery times. It wasn't even said what the earliest and latest tim
05/12/13
Excellent fast service. No problems at all. My parcel was delivered within two days
05/12/13
Very good
05/12/13
as usual, an excellent service. fast and reasonably priced
05/12/13
Thank you very much :-)
My Item has been received at the destination, box badly damaged and the item has a smached screen.
05/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
Brilliant service thanks
05/12/13
no comment
05/12/13
no comment
05/12/13
Everything great. Would be good to have a direct link for tracking and better instructions on what to do with the printed label
05/12/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account.
no comment
05/12/13
Very good
05/12/13
it was a great service - very happy
05/12/13
no comment
05/12/13
Very good as always. thank you.
05/12/13
no comment
05/12/13
no comment
05/12/13
collected on time and delivered as advised
05/12/13
Great communication with emails, easy instructions and step by step guides on getting the parcel ready for collection
05/12/13
no comment
05/12/13
This was a great service. I am glad I found the website. I shall inform others about it and use Parcel Monkey in the future. Thanks!!
05/12/13
Thank you for making your first booking with us, please come back soon and it's great to see you will be recommending us :-)
no comment
05/12/13
no comment
05/12/13
No comment left by this customer.
05/12/13
No comment left by this customer.
05/12/13
Very happy with the service. My parcel was collected as planned and delivered on time! Would be nice though to have a collection time slot.
05/12/13
