We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,981 reviews.
No comment left by this customer.
21/11/13
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21/11/13
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21/11/13
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21/11/13
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21/11/13
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21/11/13
prompt hassel-free service
21/11/13
Parcel picked up on date given and delivered to New Zealand within the week, would use this service again
21/11/13
It's great to see you are so pleased with our own International service :-)
First time I have used Parcel Monkey and found everything went like clockwork picked up and delivered on time and given information required
21/11/13
Thank you for making your first booking with us and please come back soon :-)
Frustratingly, I could not track my parcel. But, it was delivered on time and in good condition.
21/11/13
There is tracking for this service.
very great service
21/11/13
no comment
21/11/13
Would use again. very realiable and efficient service
21/11/13
no comment
21/11/13
The Parcel was not collected until Tuesday 19th November, 5 days after the collection was scheduled. Terrible service with 3 calls to cityL
21/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no comment
20/11/13
great service could only be better if you could give am /pm for pick up
20/11/13
no comment
20/11/13
excellent service all round , polite driver , very pleased
20/11/13
Excellent service. Parcel was collected on time and delivered promptly
20/11/13
Brilliant
20/11/13
no comment
20/11/13
Fantastic!
20/11/13
no comment
20/11/13
no comment
20/11/13
very fast and good dispatch
20/11/13
Very simple procedure and good price. Have recommended to other businesses
20/11/13
Thank you and it's great to see you have been recommending us.
no comment
20/11/13
great service but received email saying that I had placed orders for two parcels to be collected when I had only asked for one..
20/11/13
no comment
20/11/13
No comment left by this customer.
20/11/13
great
20/11/13
No comment left by this customer.
20/11/13
driver didnt collect the parcel twice even though I was at home. I believe he never even tried. no note through the post to prove either
20/11/13
I would use a lot more if prices to spain and italy were cheaper
20/11/13
thank you!
20/11/13
No comment left by this customer.
20/11/13
Paid for next dat delivery to Northern Island. Parcel collected Wednesday. Not delivered until the following Monday. NOT HAPPY AGAIN
20/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this. If you contact our support team via your account they will look into this problem further for you but once again sorry.
excellent service
20/11/13
Really happy with the service, only thing i can think of that would be an improvement would be a clear link on your website to "Get Quote"
20/11/13
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