We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,981 reviews.
No comment left by this customer.
21/11/13
Quick, efficient and cheap.
21/11/13
Fantastic news, Thank you very much :-)
No tracking info, failure to reply to emails, insisting I get cover - but the cover doesnt cover the item! item
21/11/13
Our Response: Full tracking is available via the green globe icon next to the order in question when viewed from your account.
No comment left by this customer.
21/11/13
Nothing cheap about the service except the price
21/11/13
Very satisfied.
21/11/13
Thank you very much :-)
good service deliverd on time.
21/11/13
Be better if had a sertain time spot within cupple of hours but apart frm that great service cheep to
21/11/13
parcel collected on the friday as arranged but not delivered until the Tuesday. I paid for next day s so waited in all day Monday
21/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
No comment left by this customer.
21/11/13
Collection driver very very helpful - gave us comprehensive instructions about shipping abroad and some top tips.
21/11/13
Fantastic news, Thank you very much :-)
Very happy with parcel monkey. Seemed to be the cheapest and the service was not comprimised. Many thanks!
21/11/13
Clear instructions, no hassle colliection and delivery
21/11/13
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
Driver marked goods as not being ready for collection, yet didn't turn up to collect according to on site people.
21/11/13
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
happy with the whole service. Everything was straightforward
21/11/13
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
Pick-up UK to delivered Australia in 6 days without any damage to the box. Brilliant service at great price.
21/11/13
It's great to see you are so pleased with our own International service :-)
all went to plan so all good
21/11/13
When things go wrong your support is either very slow or non existant
21/11/13
Our Response: That is not true but I am sorry you feel that way.
Couldn't fault service, although we weren't in when you called to collect parcel you called back to collect. First class!
21/11/13
My dealings with PM were excellent parcel Force were less than satisfactory as they didn't collect on the right day so the delivery was late
21/11/13
Delivery was smooth. Picked up and delivered exactly as expected. Great price and not too dear to insure package
21/11/13
No comment left by this customer.
21/11/13
No comment left by this customer.
21/11/13
E@X@C@E@L@L@E@N@T AGAIN REDCAR AREA
21/11/13
Very quick and easy delivery, thanks
21/11/13
Collection failed by courier and no phone contact. Consignment marked as 'delivered' before even being collected.
21/11/13
No comment left by this customer.
21/11/13
Brilliant,super speedy!
21/11/13
extremely easy to organise. collection and delivery as requested and very competitive rates.
21/11/13
You did NOT turn up to collect on the day the collection was booked for so I wasted TWO DAYS. U had phone No. but didnt call. NOT GOOD EN
21/11/13
what about starting to take long items between 1-2m
21/11/13
We can but not with the carrier you selected.
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