We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
Never got the package !
09/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Super easy website. Best price. Super quick pick up and delivery, what more could you ask. thank you
09/12/13
Fantastic news, Thank you very much :-)
What a fantastic service, thank you
09/12/13
all good cheers
09/12/13
Eveerything was fine. I suppose an email saying it had been delivered would be good.
09/12/13
There is full live tracking for the service you selected.
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
The collection guys were very polite and the parcel was delivered when promised. Thanks
09/12/13
No comment left by this customer.
09/12/13
superb fast service, Unbeatable value!. ... Highly recommended. ;)
09/12/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
09/12/13
Unfortunately you are consistently poor! Customer states Courier did not try to deliver and item returned to me 10 days later. WTF!
09/12/13
Our Response: Tracking clearly states that the courier did attempt delivery a number of times.
No comment left by this customer.
09/12/13
Very fast and very efficient. Parcel arrived on time following day of postage. Highly recommended
09/12/13
Thank you and it's great to see you will be recommending us.
Easy to use service. A happy customer!
09/12/13
Good Service, will use again.
09/12/13
No comment left by this customer.
09/12/13
everything went perfectly will use you again
09/12/13
No comment left by this customer.
09/12/13
Easy ordering, good value for money and you did what you said when you were going to, happy to recommend
09/12/13
Brilliant news and thank you very much :-)
a bit trickey on printing label
09/12/13
Man who collected parcel didn't have a pre-printed label as he was supposed to
09/12/13
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them.
Easy to use with Amazing delivery time! Exceeded all my expectations
09/12/13
No comment left by this customer.
09/12/13
Collected and delivered with no problems. Great service and will use again
09/12/13
make tracking easier and cheaper
09/12/13
No comment left by this customer.
09/12/13
The only problem I had was that I was unable to track my parcel
09/12/13
Full tracking is available via the green globe icon next to the order in question when viewed from your account.
very easy to use website and very efficient.
09/12/13
the payment site did not say my payment had been approved. otherwise all great.
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
Very impressed with quick and straight forward service, have been recommending to friends.
09/12/13
Thank you and it's great to see you have been recommending us.
always easy to calculate price, print label - good tracking and collection when told - excellent
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
very good
09/12/13
