We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,644 reviews.
It was gods
01/12/13
parcel delivered safely and on time, thank you!
01/12/13
You did great!
01/12/13
Easy to book, international parcel arrived in 3 days, excellent.
01/12/13
Excellent service..........again
01/12/13
it would be beneficial if there could be a time slot for pick up and/or delivery
01/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Collection would be better if an AM or PM appointment available, the parcel was delivered in very good time. I will use you again
01/12/13
INDICATION OF A TIMESLOT WOULD BE HELPFUL
01/12/13
My parcel was picked up on schedule and delivered next day as promised. I have used the service again after this experience
01/12/13
Excellent service
01/12/13
Did not pick the package up on the day agreed, picked up the following day, no explanation?
01/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no comment
01/12/13
Very upset as i haven't recieved a single item, i would like my complete refund please.
01/12/13
no comment
01/12/13
no comment
01/12/13
no comment
30/11/13
no comment
30/11/13
maybe the price little bit less ;-) thanks great services
30/11/13
LOL :-)
Brilliant, all the way from my front door to the darkest reaches of Cambodia in 5 days! Amazing guys.
30/11/13
It's great to see you are so pleased with our own International service :-)
extremely easy to use just order your service wait until collection then boom next day it was delivered very happy
30/11/13
Collected on time. very easy to deal with the courier. easy to navigate around the website.
30/11/13
Really impressed with the service - the fact you do not need a home printer and bring parcel bags is genius.
30/11/13
It's great to see you are so pleased with our DX service :-)
Great service and swift too!
30/11/13
Efficient and cheap, what more could you ask?
30/11/13
easy to use and very good on price
30/11/13
very efficient and friendly. thanks
30/11/13
cant wait to use you again
30/11/13
Brilliant news!!
Service was fabulous. I will definitely use parcel monkey again!
30/11/13
The parcel was delivered very quick and on time. Great Service 5****
30/11/13
Text or email update to find out the status of the parcel.
30/11/13
no comment
30/11/13
great service. this is the 3rd time I have used parcel monkey and I highly recommend
30/11/13
Thank you and it's great to see you will be recommending us.
no comment
30/11/13
Fab delivery service..... Very pleased
30/11/13
no comment
30/11/13
no comment
30/11/13
no comment
30/11/13
No comment left by this customer.
30/11/13
Can't fault the service. Collect Monday at 16.07 & delivered Tuesday at 9.24. 1st Class
30/11/13
sorry to say that I have been VERY disappointed by Courier this time. Contents damaged at huge cost to myself - NOT impressed!
30/11/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
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