We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
All fine label easy to print, tracking always up to date, collection and driver 1st class.
09/12/13
very good service thank you
09/12/13
No comment left by this customer.
09/12/13
service was excellent
09/12/13
you picked the parcel up a day later than arranged
09/12/13
Used City Link. Any indication of when the parcel is due to be picked up would be extremely useful, rather than "any time during the day".
09/12/13
Less than half the price Royal Mail were charging. Very reliable DPD
09/12/13
city link make parcel monkey look good
09/12/13
Quick safe delivery. Excellent value for money. Better if compensation for ceramics were an option.
09/12/13
Parcel not collected on correct date, resulting in parcel not arriving till the monday when it was needed for the friday.
09/12/13
No comment left by this customer.
09/12/13
BRILLIANT SERVICE.PARCEL PICKED UP NEXT DAY AND THEN DELIVERED NEXT DAY.HAPPY WITH COST TOO! WILL USE AGAIN.A*****
09/12/13
Getting our parcels to their destination intact would be nice. Your drivers/handlers need to be more careful if you are to keep customers.
09/12/13
Excellent service . Was half the price of other
09/12/13
Very impressed with the whole service process - will definitely use again
09/12/13
Great service and really affordable for international deliveries. Thank you and keep up the good work!
09/12/13
No comment left by this customer.
09/12/13
Easy to use.
09/12/13
Superb
09/12/13
efficient as usual:-)
09/12/13
I booked the collection for last Tuesday and it still has not been collected!!!!!
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
we are soooo happy for your service! Great. Thank you very much. :)
09/12/13
Can't think of anything!
09/12/13
No comment left by this customer.
09/12/13
CUSTOMER SEEMS HAPPY SO I AM HAPPY TOO, MANY THANKS PARCEL MONKEY!
09/12/13
Quick and efficient service
09/12/13
Parcel collected and delivered very promptly excellent service
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
No comment left by this customer.
09/12/13
If there's any way you could give an idea of collection time, that would be good - even if it's just am or pm.
09/12/13
No comment left by this customer.
09/12/13
No collection was made, I had to take parcel to local depot where staff told me this happens all the time. I could go on but out of words
09/12/13
The service you provided was great, however City Link were a complete nightmare.
09/12/13
great service 5***** thankyou
09/12/13
your service was fine, however I am still waiting for my parcel to leave Manchester via parcelforce
09/12/13
No comment left by this customer.
09/12/13
Excellent service. Worked perfectly. Only comment would be I was interested in a UK 2-day service and couldn't see one. Will be back!
09/12/13
