We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,644 reviews.
good .quick service all on time .thanks
04/12/13
no comment
04/12/13
no comment
04/12/13
No fuss, no hidden nasty charges. They collected the (very long, odd shaped) parcel and delivered it with no nonsense. A+
04/12/13
It's great to see you are so pleased with our DX Freight service :-)
no comment
04/12/13
All satisfactory, thank-you
04/12/13
no comment
04/12/13
The parcel was picked up on time and although it was to Belgium over a weekend I think it also arrived on time. I will be back soon
03/12/13
Brilliant news and thank you very much :-)
no comment
03/12/13
super service
03/12/13
No problems
03/12/13
No problems at all, early collection and rapid delivery
03/12/13
no comment
03/12/13
only 2 out of 3 items arrived
03/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Great service
03/12/13
Everything was at good standard thank-you
03/12/13
More specific collection estimate would be good. Via SMS perhaps
03/12/13
Great service thankyou
03/12/13
Did exactly what it said on the tin.... delivered next day and Tracked throughout - perfect
03/12/13
Fantastic news, Thank you very much :-)
Straight forward parcel sending.... no trouble...easy peasy.
03/12/13
Nothing to say about improvement as I don't think you could improve your service x It was excellent will be using you again
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
very good service, on time, good communication, I'm going to use it again
03/12/13
No comment left by this customer.
03/12/13
amazing service! accurate tracking which was updated on a timely basis!
03/12/13
Smooth and prompt collection, fast delivery. Well done!
03/12/13
Thank you very much :-)
No comment left by this customer.
03/12/13
Would have liked some idea if driver was coming to collect Morning or afternoon. Service Excellent would use again
03/12/13
the no.1 service. I will use parcel monkey for sure again. thank you
03/12/13
Brilliant news and thank you very much :-)
Fab service, excellent price. Picked up as promised and delivered within 24 hours. Would definitely use again!
03/12/13
No comment left by this customer.
03/12/13
Great, it was speedy and very reasonably priced. I had no idea it would be possible to get a heavy cast iron sewing machine to me so cheaply
03/12/13
Would have been good to know that there was a cut off time for next day collection BEFORE we paid.
03/12/13
You did book within the cut off time so on behalf of the courier concerned please accept our apologises for this.
Great international service, thanks!
03/12/13
Easy to use and great service
03/12/13
It's good to have a regular, reliable driver in my area every day. Keep up the good work.
03/12/13
Great service. Best price and easy to use.
03/12/13
All good. Could be cheaper though for smaller items.
03/12/13
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