We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,644 reviews.
The parcel was collected and delivered as requested and done very efficiently.
03/12/13
polite driver punctual great service
03/12/13
Excellent service, very prompt.
03/12/13
No comment left by this customer.
03/12/13
Good service. Could do with a more accurate pick up time, as I had to stay in all day.
03/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Collection was a day late
03/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Superb service as always
03/12/13
Excellent service as usual, requiring phone no of parcel receiver is difficult as normally not known
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
Great easy service and lots of options!
03/12/13
No comment left by this customer.
03/12/13
Would be better if A No printer option was no printer (Paid more and still had to use step dad's printer) B Gave a collection time estimate.
03/12/13
Excellent service, hard to fault.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
I used your service for first time ever and am very happy with it. The parcel was picked up on the very next day. Great service. Christina
03/12/13
Thanks very much for making your first booking with us Cristina and please come back again soon.
Great service super fast delivery, but would be nice for a collection so you don't have to wait in all day.
03/12/13
Perhaps a more precise pick up time window of say 2hours but apart from that it was a brilliant service, thank you
03/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
I have used PM a few time now. Always very reliable, trustworthy and efficient. Excellent A+++
03/12/13
A shorter time slot would be great
03/12/13
good price good service
03/12/13
Thank you for an excellent service.
03/12/13
No comment left by this customer.
03/12/13
no comment
03/12/13
Cant fault parcel monkey admin however, Parcel picked up next day and arrived damaged by courier (parcelforce). customer not happy nor am i
03/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
parcel collected on time for a very cheap and professional service.
03/12/13
Thank you very much :-)
I opened another acct at work - and there have been probs with slow comm when sent help enquiry
03/12/13
Easy, affordable and reliable service. Thanks a lot. Romana (Versadock International Ltd)
03/12/13
Very good service parcel was collected as promised
03/12/13
Collection and delivery on time. good service.
03/12/13
no comment
03/12/13
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
