We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
parcel took 7 days to be delivered . not on
28/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
very good service
28/11/13
Great service again
28/11/13
No comment left by this customer.
28/11/13
Brilliant service will definately use again. So easy to do. Excellent would definately recommend. Thanks
28/11/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
Collected when promised, delivered safely to Holland within a couple of days. No problems. Thank you.
28/11/13
No comment left by this customer.
28/11/13
no problems
28/11/13
we booked this service late into the evening but my package was still collected early the next morning and delivered within 24 hours
28/11/13
Fantastic news, Thank you very much :-)
Pity we couldn't have a more accurate pick up/delivery time ...
28/11/13
The parcel hasn't got there yet, picked up Friday, 3 day delivery, Thursday still not there :(
28/11/13
Our Response: We state 3 - 4 working days so it would have left the UK on Monday Night so should be delivered by tomorrow at the latest.
No comment left by this customer.
28/11/13
No comment left by this customer.
28/11/13
Great service
28/11/13
no comment
28/11/13
no comment
28/11/13
thanks i yous'd all the time
28/11/13
Our Response: So it should have been 5 stars then!! ;-)
no comment
27/11/13
no comment
27/11/13
no comment
27/11/13
delivery took 3 days not within 48 hours as positioned on your website
27/11/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
excellent service, excellent site.
27/11/13
Thank you very much :-)
It shows no lable required, but it needs that!
27/11/13
The service you booked shows a label IS required.
I had no use of tracking facility ,and no response over the phone ,but the shipment went well
27/11/13
Brilliant service. Would recommend. Good value for money. Cheapest courier service.
27/11/13
Thank you and it's great to see you will be recommending us.
Fantastic. On time and a good price.
27/11/13
Good service, punctual delivery, affordable prices
27/11/13
no comment
27/11/13
I NEED to know when the parcel is being collected
27/11/13
Our Response: According to the tracking not only has it been collected but it's been delivered too!!
Great !!
27/11/13
Couldn't fault the service to be honest
27/11/13
Hit and miss service , no compensation for **** ups , good most off the time
27/11/13
Great service as always, easy company to use, good to have the price comparison available
27/11/13
good price AND VERY FAST
27/11/13
The people sending the package waited in all day, he took holiday leave to do so. the package was recorded as refused pick up ??. WORST EVER
27/11/13
Our Response: The tracking clearly shows ParcelForce tried to collect 3 times on two different days but no one was available.
Excellent service, will use again. Keep the prices down please x
27/11/13
We will always try our very best.
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
