We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
no comment
17/12/13
no comment
17/12/13
no comment
17/12/13
It was easy, very reasonably priced and the man at city link was a real gent- nothing was too much trouble
17/12/13
The experience was easy and quick
17/12/13
Ace service :)
17/12/13
no comment
17/12/13
no comment
17/12/13
Very pleased with the whole service. Very convenient not having to print a label.
17/12/13
really user friendly website
17/12/13
Fantastic service. You were the only agency able to collect and deliver the oversize item I had purchased, and at a very affordable price.
17/12/13
very good service
17/12/13
Collected on time, delivered on time, good value, no queues at the post office, choice of couriers....absolutely fantastic
17/12/13
Courier didn't arrive on the day they said with no apology, we ended up having to take the package to a depot ourselves. Very poor service
17/12/13
Website easy to use, system efficient and very convenient. Will definitely use again.
17/12/13
no comment
17/12/13
No comment left by this customer.
17/12/13
7 days later and the parcel has just left the country. it could have walked there faster.
17/12/13
No reply to my question on twitter at all. Green telephone button did not work. rebook area was only in help section not my dashboard area!
17/12/13
No comment left by this customer.
17/12/13
Once again your service was faultless
17/12/13
No comment left by this customer.
17/12/13
Can't say anything more than excellent service yet again
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Parcel was supposed to be picked up on Wednesday and waited in for 3 days, finally picked up Friday around 12 noon. Rubbish!!
17/12/13
Much cheaper than the post office!
17/12/13
Great service ! I am going to use this again and tell to my friends using your company! Thank you so much!
17/12/13
excellent service
17/12/13
Delivered package to depot in Gloucester, very helpful staff, item arrived in perfect condition next day, brilliant service.
17/12/13
No comment left by this customer.
17/12/13
I dont know if my parcel got delivered or not. No information whatsoever!
17/12/13
Good service only issue we had was printing off the label as our printer was out of action
17/12/13
Did exactly as required.
17/12/13
Very Good, collection point well within the distance of addressee. State the location of the collection point, I assumed it to be delivered
17/12/13
No comment left by this customer.
17/12/13
ABSOLUTELY BRILLIANT SERVICE, WILL DEFINATELY USE YOUR COMPANY AGAIN.A+A+A+A+A+
17/12/13
No comment left by this customer.
17/12/13
I almost gave up trying to find out where to print out the parcel document
17/12/13
