We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,057 reviews.
No comment left by this customer.
17/12/13
wHEN THE QUOTE SAYS"NO PAPERWORK REQUIRED" BUT THEN PAPERWORK IS ASKED FOR..WHAT IS THE TRUTH?
17/12/13
As always excellent service very pleased
17/12/13
The drop off service seemed a little lacking in confidence, I had to ask for a receipt for the parcels. Other than than a very good service!
17/12/13
Good prompt collection
17/12/13
It's the first time I have used your company and will definitely be using you again. Many thanks.
17/12/13
Thank you for making your first booking with us and please come back soon :-)
First time I have used Parcel Money, found it easy, quick and my parcel was collected without any problems.
17/12/13
Fantastic news and welcome aboard :-)
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
excellent as a standard.
17/12/13
No comment left by this customer.
17/12/13
Item was picked up and delivered next day as promised. Very good service.
17/12/13
Great way to compare costs in one place. Good service
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
The only comment I would make is :- If possible narrow the time for collection/delivery.
17/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
17/12/13
fantastic - Gr8 - well happy
17/12/13
Excellent service, highly recommended Parcelforce 24 service
17/12/13
Frustrating trying to find info on the website but my parcel was collected and delivered ok.
17/12/13
The box was broken in transit and several parts of the bike were lost! Not impressed!
17/12/13
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
its ok..i will use the service again, but every time i book the collection, im scared it will not be picked up.
17/12/13
This was an abso brilliant service. We were very impressed not only with the charges but the speed of the delivery. First class.
17/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
17/12/13
Fantastic Service
17/12/13
Allowing directions for the collection address.
17/12/13
No comment left by this customer.
17/12/13
No comment left by this customer.
17/12/13
Excellent service at a reasonable cost. Will use again.
17/12/13
Very good service. Courier was on time, polite & helpful.
17/12/13
I was very impressed with the clear concise information showing once the parcel was delivered. Thank you!
17/12/13
Excellent service - collected and delivered as promised.
17/12/13
Was getting a bit concerned as I wasn't able to track and didn't know it had arrived until I received feedback from my customer.
17/12/13
Our Response: DX Freight are working on their tracking so we hope to bring you improvements in this area just as soon as possible.
Worked like a dream, picked up and delivered on time and in good condition. very professional service would use again and recommend!
17/12/13
Fast, cheap, picks up from your door which is great. Marked down as insurance cover is useless.
17/12/13
No comment left by this customer.
17/12/13
Very prompt delivery
17/12/13
Parcels went to wrong addresses even though I labelled correctly in UK. Not your fault.
17/12/13
Very fast service to Germany, delivered within 48 hours very reasonable rates.
17/12/13
No comment left by this customer.
17/12/13
