We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
This was the first time I have used parcel monkey and will definitely be using it again. Very easy to use and great prices. Thank you.
02/12/13
Thank you for making your first booking with us and please come back soon :-)
great service no probs
02/12/13
Delivery was quick, and your instructions where clear. Thanks very much
02/12/13
No comment left by this customer.
02/12/13
No comment left by this customer.
02/12/13
No comment left by this customer.
02/12/13
I have used parcelmonkey nearly 30 times in 30 days & so far perfection!!! Long may it continue!!
02/12/13
provide colelction time (slot) in advance
02/12/13
Thankyou very much parcel monkey, your service is the best.10/10
02/12/13
And a big thank you back for booking with us :-)
First time used, excellent service. Thank you!
02/12/13
Thank you for making your first booking with us and please come back soon :-)
Quick to book, on time collection and delivery. Hassle free and good value for money.
02/12/13
Prices are really good and delivered on time and that's to Aberdeen from Newport would use again
02/12/13
No comment left by this customer.
02/12/13
No problem will use again ..
02/12/13
efficient affordable service as always :-)
02/12/13
Excellent economic service as always.
02/12/13
easy to set up collection and delivery of parcel to Germany
02/12/13
Great service!!!
02/12/13
Very easy to use
02/12/13
Just keep doing what you do. Painless for the customer!
02/12/13
We will always try our very best.
No comment left by this customer.
02/12/13
it got there on time and in good condition thank you
02/12/13
No comment left by this customer.
02/12/13
Great service, very quick delivery, good value! Would definitely recommend you.
02/12/13
No comment left by this customer.
02/12/13
Very easy service to use and effective
02/12/13
all good guys, everything up to now has been reliable and competitive prices !
02/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
02/12/13
No comment left by this customer.
02/12/13
No comment left by this customer.
02/12/13
No comment left by this customer.
02/12/13
Took 3 confirmations and still awaiting pickup. Your database gave the couriers the wrong address so they couldn't another courier.
02/12/13
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no more needed
02/12/13
Simple and easy. Did what it was supposed to do without fuzz.
02/12/13
No comment left by this customer.
02/12/13
Quick and easy, very good, would use parcel monkey again
02/12/13
Thank you very much :-)
Never collected when promised and still not received it as yet!!!
02/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
Does what it says and what you need. Better than the royal mail.
02/12/13
No comment left by this customer.
02/12/13
it was the first time I used your service and had bad experience with your drivers calling and not even collecting the items properly
02/12/13
Our Response: I am sorry to read that. Please contact our dedicated online support team via your account who will look into this for you.
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