We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,467 reviews.
I found this to be an excellent service. No hassle, parcel arrived safely. Will use this service again, and recommend it well done
16/12/13
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
16/12/13
A1 service.
16/12/13
as all ways,,,,AAAAAAAAAAA++++++++++++++++++++++thank you,,,
16/12/13
Very good service
16/12/13
Easy to register & pay for and much cheaper than other couriers. Collected and delivered as advised. Great service
16/12/13
no issues
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
good job happy send parcels in parcel monkey
16/12/13
You didn't pick up the roll!!!
16/12/13
Our Response: Tracking shows we did collect and the item was also delivered. Signed for by 'HANSON' at 12:12 on Tuesday 10th December.
No comment left by this customer.
16/12/13
Everything went very smoothly. Thankyou
16/12/13
on hold to your helpline for 30 minutes and counting, cynical
16/12/13
Our Response: We don't have a telephone number. You may have contacted a courier directly but we operate an online CRM ticketing system.
very happy with your service and will continue using it
16/12/13
Fantastic news, Thank you very much :-)
Most times it's good. One time you messed it up. Whenever I click on for a quote I NEVER get the cheap prices UR advertising even 4a 500gm!!
16/12/13
Try one at 500g ;-)
Super quick delivery from UK to Germany. I would always use www.parcelmonkey.co.uk again and recommend it to my friends. Thank you.
16/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
16/12/13
Quick, good price
16/12/13
very efficient service from start to finish. Thank you
16/12/13
Value for money at my end, probaly just say A.M or P.M collection, and just a message to say item delivered, good service.
16/12/13
No comment left by this customer.
16/12/13
No comment left by this customer.
16/12/13
Great service - no problems at all - will use again.
16/12/13
Great international service
16/12/13
Brilliant news and thank you very much :-)
Excellent service and very quick
16/12/13
No comment left by this customer.
16/12/13
I was very impressed at how efficient and smooth the booking system was
16/12/13
Simple, good service & site. Great prices
16/12/13
Cheap, easy to use and parcel was picked up correctly :-)
16/12/13
Fabulous service! Good price and quick delivery to New Zealand! Will use you again!
16/12/13
Fantastic news, Thank you very much :-)
No comment left by this customer.
16/12/13
would be better if you gave a time window for collection rather than the whole day
16/12/13
Our Response: We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
16/12/13
Very happy
16/12/13
No comment left by this customer.
16/12/13
Excellent Service at a competetive price....thanks Parcel Monkey
16/12/13
Item delivered in good time. Costs keep increasing. No low pricing for smaller packages to compete with RM.
16/12/13
Our prices rise once a year when we discuss our accounts with each courier we work with. A courier is not going to make money if they drive to your house to collect a small item and then drive it to someone else and deliver it.
Everything went well :)
16/12/13
No comment left by this customer.
16/12/13
