We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,974 reviews.
Item collected and delivered on time. First time we've used this service and probably not the last.
03/12/13
No comment left by this customer.
03/12/13
Excellent service as always. Keep up the good work
03/12/13
Parcel for my daughter arrived safely in Barcelona . Many thanks
03/12/13
No comment left by this customer.
03/12/13
Great service. Did get a spam email claiming to be from Royal Mail syaing parcel was held at Customs?
03/12/13
It was a really good service. It was a good price and efficient. Thank you.
03/12/13
No comment left by this customer.
03/12/13
Excellent service all round! thanks
03/12/13
First class, added second parcel later in day and everything was made so easy. Thanks
03/12/13
The parcel was collected and delivered as requested and done very efficiently.
03/12/13
polite driver punctual great service
03/12/13
Excellent service, very prompt.
03/12/13
No comment left by this customer.
03/12/13
Good service. Could do with a more accurate pick up time, as I had to stay in all day.
03/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
Collection was a day late
03/12/13
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
Superb service as always
03/12/13
Excellent service as usual, requiring phone no of parcel receiver is difficult as normally not known
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
Great easy service and lots of options!
03/12/13
No comment left by this customer.
03/12/13
Would be better if A No printer option was no printer (Paid more and still had to use step dad's printer) B Gave a collection time estimate.
03/12/13
Excellent service, hard to fault.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
I used your service for first time ever and am very happy with it. The parcel was picked up on the very next day. Great service. Christina
03/12/13
Thanks very much for making your first booking with us Cristina and please come back again soon.
Great service super fast delivery, but would be nice for a collection so you don't have to wait in all day.
03/12/13
Perhaps a more precise pick up time window of say 2hours but apart from that it was a brilliant service, thank you
03/12/13
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
No comment left by this customer.
03/12/13
I have used PM a few time now. Always very reliable, trustworthy and efficient. Excellent A+++
03/12/13
A shorter time slot would be great
03/12/13
good price good service
03/12/13
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