We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,052 reviews.
no comment
09/02/14
Great service, always collect with out drama, and no complaints from customers
09/02/14
Had to spend a long time trying to find who to contact when driver failed to arrive to collect.
09/02/14
no comment
09/02/14
Absolutely brilliant was delivered as promised by the collection man! Won't use any other method to send a parcel now!
09/02/14
The entire transaction was excellent, quick, efficient & reasonable priced. Communication excellent, will use this service again, GOLD STAR.
09/02/14
All went just as planned and at the cheapest price on the internet
09/02/14
Great Service.
09/02/14
no comment
09/02/14
Parcel Monkey offering very good service with very reasonable prices ,I'm highly recommended them
09/02/14
Great service, will use again.
09/02/14
no comment
09/02/14
no comment
09/02/14
all good but telphone enquiries can be a bit frustrating
09/02/14
Do not use this company, they are awful, they lie and then refuse to refund. Avoid at all costs. Still waiting for some parcels to return
09/02/14
good service, more specific timed options for collections and deliveries might help.
09/02/14
first class as always
09/02/14
Excellent international service. Left UK Monday afternoon, delivered in Holland Thursday morning. Reasonable price too...!!
09/02/14
no comment
09/02/14
Amazing service!Very quick.Much cheaper than post office.I wasn't sure how to attach customs form. Hopfully I got it correct. Will recomend
09/02/14
the order i paid for was next day pick up and delivery , but the item was not picked up until the monday and delivered tuesday. DISGUSTED
09/02/14
no comment
09/02/14
no comment
09/02/14
Outstanding service. For expensive items this is the service you need
09/02/14
all went smoothly like clockwork, sender and recipient were both perfectly satisfied with the service. thank you.
09/02/14
No need for improvement, very happy customer and will use again!
09/02/14
It would have been helpful to know of collectiont was to be am or pm.
09/02/14
no comment
09/02/14
No comment left by this customer.
09/02/14
reliable service.all good
09/02/14
Your performance was excellent. Picked up on time, delivered on time. Thank you.
09/02/14
everything what they say its true, collection from home, quick delivery, I gonna use more often parcel monkey!!!
09/02/14
would love to know some more info on what time of day collections will happen.
09/02/14
everything was very good.will use parcel monkey again.thankyou.
09/02/14
I ordered a delivery to collect a sewing machine and deliver it to London, great service did what it said on the can. I would recommend PM
09/02/14
No comment left by this customer.
09/02/14
Parcel force don't seem too keen on you.Your bit was fairly straightforward though.
09/02/14
No comment left by this customer.
09/02/14
Good price, very efficient just as hoped
09/02/14
collected at 715pm not good when waited in all day. You need to allocate 2 hr time slots
09/02/14
