We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,470 reviews.
Parcel was damaged while in transit so the customer was not pleased at all and also it reflected badly on our business.
03/02/14
very satisfied with cost and unbelieveable quick delivery, less than 24hrs from cornwall to Stranraer!
03/02/14
it would be nice to get proof of sending at actual pick up.
03/02/14
Excellent service as usual!
03/02/14
No phone number and no live chat, if things go wrong - no two way communication possible. Its as if it run by Monkeys!!
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
Very good thankyou
03/02/14
No comment left by this customer.
03/02/14
The 'phone call to reassure me that you were on your way was invaluable - the timing was very good Thank you
03/02/14
Pick up as requested and delivered next day excellent service
03/02/14
courier failed to arrive on time and so delivered late, yet ignored request for refund of charges which i have had to pay to end customer
03/02/14
Prompt delivery is appreciated. However customer service in cases of missing items is very poor.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
Very efficient service,will not hesitate to recommend.
03/02/14
excellent thank you
03/02/14
The parcel still hasn't been collected and I would like a refund
03/02/14
Very pleased.
03/02/14
tracking information did not make sense at all.
03/02/14
will use again. Good value
03/02/14
i have used this service, the past 5 times. and
03/02/14
Failed to collect the first arranged date, still waiting to be collected today. Very hard to communicate with
03/02/14
collected and delivered perfectly
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
No comment left by this customer.
03/02/14
fantastic service, very reasonable prices, no hassle at all. thank you!
03/02/14
Having used Parcel2go for a few years, I'm a true convert. You offer better services at.. better prices.
03/02/14
No comment left by this customer.
03/02/14
gr8 service , fast pick up and a gr8 price for postage to china
03/02/14
The item arrived completely broken, despite secure packaging and clear instruction that it contained a picture frame with glass
03/02/14
No comment left by this customer.
03/02/14
sorry - filling this in too long since sending to remember anything of value to help you
03/02/14
No comment left by this customer.
03/02/14
