We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Pick-up arranged for Monday, 20th Jan, after spending periods of nearly an hour on the phone to DX, parcel finally collected on Thursday!
26/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
26/01/14
The package never was delivered to recipient
26/01/14
Our Response: The courier tried and left a card as no one was home.
Super efficient service hassle free have used several times very competitive prices.
26/01/14
always on the ball excellent service once again - have been using this company for over 4 years now and service always great !
26/01/14
Thank you very much for your long term business :-)
Very Good :)
26/01/14
Very pleased with service
26/01/14
Brilliant service and good price.
26/01/14
Good service. A +++++++++
26/01/14
No comment left by this customer.
26/01/14
At present nothing to improve on. Excellent service from start to finish. Highly recommended
26/01/14
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
26/01/14
very good service
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
alway good service and carl who collects and delivers is great x
26/01/14
Brilliant news!!
I would appreciate the chance to stipulate a "pick up window", even if it was A.M or P.M Other than that a very good service.
26/01/14
Terrible service, in two days the courier did not find the address. Waste of time and money, unsatisfactory and weak.
26/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
Good service reasonably priced
26/01/14
would of been helpful to receive a email to let us know when the pallet had arrived at the other side and very long call waiting!
26/01/14
no problems
26/01/14
Parcel was collected promptly and delivered swiftly. Excellent value service. Thank you
26/01/14
I was told I woulnd't need a label then on the day it turns out I needed to print something out. I have a a printer, some don't.
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
Very prompt service, good price and delivery within four days. Excellent.
26/01/14
Super!
26/01/14
No comment left by this customer.
26/01/14
Parcel took 2 days to arrive but it was Aberdeen so excellent service
26/01/14
The courier turned up nice & early, completely satisfied, thank you.
26/01/14
Very good. Polite, friendly man. Collected on time
26/01/14
Thought the bloke wasn't coming but he did, and the delivery was faultless. Awesome, will use you again
26/01/14
Fantastic news, Thank you very much :-)
Keep up the good work, Allways a pleasure doing business.
26/01/14
This made it very easy to send the occasional parcel. Much better than the old post office.
26/01/14
picked up from a doorstep in Yorkshire and delivered to my house fantastic service welcome
26/01/14
great service will use your company again
26/01/14
Brilliant news and thank you very much :-)
No comment left by this customer.
26/01/14
no comment
26/01/14
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