We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,920 reviews.
no comment
16/01/14
Good value for money, easy to use booking system 10/10
16/01/14
no comment
16/01/14
no comment
16/01/14
no comment
16/01/14
no comment
16/01/14
no comment
16/01/14
no comment
16/01/14
the servisce was good got parcel when expected only problem was the tracking was poor had to phone parcel force totrack and they had problem
16/01/14
no comment
16/01/14
Just excellent value
16/01/14
Worked Well, Thank You!
16/01/14
I paid for Express International. Parcel-force took 5 days to deliver package to Courier in London. Cant track package. Very disappointed.
16/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
Always use parcel monkey as I know I will get the best service and price.
16/01/14
no comment
16/01/14
Very good, driver could of been more helpful but thats city link for you! thanks again
16/01/14
When ParcelForce collected they didn't phone when no-one answered the door, we had to take the parcel to the depot
16/01/14
I love the services. It provided real time tracking. I love it. It was recommended by a friend and I will sure do the same
16/01/14
Fantastic news, Thank you very much and it's great to see you will be recommending us. Please thank your friend too :-)
some detail on what time the courier companies pick up. detail on where drop off offices are.
16/01/14
Good although was advertised as next day delivery with city link and it took 4 days to arrive
16/01/14
Collected my parcel promptly and delivered the next day as arranged. Excellent - will use again.
16/01/14
all done as per spec and at good price
16/01/14
the box came back a bit damaged but was still very glad to find all my items intact plus a very quick delivery!!
16/01/14
No comment left by this customer.
16/01/14
Never had a problem and would recommend.
16/01/14
No comment left by this customer.
16/01/14
No comment left by this customer.
16/01/14
hassle free, simple and good price. I always use you.
16/01/14
excellent service
16/01/14
Wish I had a printer - it's a MUST
16/01/14
Was told that item would be delivered on Monday, was instead delivered on Tuesday.
16/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in delivery Rest assured we will speak to them about this.
simple, easy and did as yous said you'd do.
16/01/14
No comment left by this customer.
16/01/14
came early for pick and delivery very polite and helpfull
16/01/14
I've sent a number of parcels with Parcel Monkey and as always excellent service with reasonable prices
16/01/14
Fantastic news, Thank you very much :-)
Very happy with the price and the service. Will definitely use again.
16/01/14
No comment left by this customer.
16/01/14
excellent as ever!
16/01/14
Parcel wasn't collected on the day, had to rearrange.
16/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
No comment left by this customer.
16/01/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
