We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,917 reviews.
Just good service
22/01/14
great service no complaints at all
22/01/14
Great service
22/01/14
had parcel within 5 days from UK to AUS. easy online system and pickup was easy.
22/01/14
It's great to see you are so pleased with our own International service :-)
Easy to choose option for my needs and parcel size. Opted to prebook and take to local Depot
22/01/14
Excellent Performance United Kingdom to New Zealand door to door in 6 days. will definitly use again.
22/01/14
It's great to see you are so pleased with our own International service :-)
fantastic A*****
22/01/14
Very good service, item was collected & delivered as promised.
22/01/14
no comment
21/01/14
Good service
21/01/14
Excellent easy to use web site coupled with prompt service
21/01/14
fab service, no complaints. will use again :-)
21/01/14
No comment left by this customer.
21/01/14
Delivery of parcel taken longer than stated. 6 days and still not arrived (in Norway).
21/01/14
Our Response: Sorry for the International delay in transit with your order but I can confirm it has now been delivered.
No comment left by this customer.
21/01/14
an email or text message on day of pick up/delivery giving am or pm slot would be helpful.
21/01/14
You were great next day delivery as promised
21/01/14
Fantastic news, Thank you very much :-)
excellent service allround
21/01/14
No comment left by this customer.
21/01/14
Service outstanding from start to finish. Clear website no hassle and next day service. Found website after Royal mails was so misleading.
21/01/14
package collected and delivered promptly. Will definitely use again.
21/01/14
would be good if you could give rough idea of collection time but very fast delivery
21/01/14
No comment left by this customer.
21/01/14
Very good price, very simple, everything happended as planned; no complaints whatsoever
21/01/14
The service was excellent. I wouldn't hesitate to use Parcel Monkey again.
21/01/14
No comment left by this customer.
21/01/14
Will defo use again
21/01/14
Brilliant news and thank you very much :-)
Only thing that could of improved it was a timed slot for pick up rather than having to wait in all day
21/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
21/01/14
All good, nothing further to say.
21/01/14
great arrived next day as promised
21/01/14
great service
21/01/14
No comment left by this customer.
21/01/14
No comment left by this customer.
21/01/14
No comment left by this customer.
21/01/14
Would like it being slightly cheaper
21/01/14
No comment left by this customer.
21/01/14
very good service thanks
21/01/14
Great service will definitely
21/01/14
Wow - what can I say really impressed will definitely use again. First class service from start to finish and a excellent value
21/01/14
Fantastic news, Thank you very much :-)
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