We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Parcel delivered safely, in the advertised time and at a competitive price - Excellent service.
27/01/14
very good, could be clearer that the parcel pick up time was at any time of day. It wasn't a problem but it may be for others.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Fantastic service great value
27/01/14
Use more reliable carriers, dx never turned up. I had to call them next day to organise another collection
27/01/14
Simple to use, prompt collection, decent price; but delivered on second day after collection, not next day
27/01/14
No comment left by this customer.
27/01/14
Excellent service can't fault.
27/01/14
Quick pick up! Items sent in 2days as stated
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Fabulous as always many thanks would recommend to others
27/01/14
First Class Service Thankyou
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
This time your driver turned up on time on the day he was suppossed to!!!
27/01/14
pick up was a day late - not good enough
27/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
I found the best price online for my parcel to Norway - Thank you
27/01/14
Brilliant news and thank you very much :-)
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
waited in all day but collection did not arrive as promissed even after chasing the collection with Courier. had to create a new collecti
27/01/14
Our Response: On behalf of the courier concerned please accept our apologies for the delay in collection. Rest assured we will speak to them about this.
no comment
27/01/14
easy to book courier service friendly drives when goods collected
27/01/14
Failed to collect on the due date. Took over 48hrs to collect.
27/01/14
Our Response: Tracking shows an attempt to collect on the requested day was made but no one was available.
Best price I could find as usual, collected and delivered within time frame as expected A++++++++++++
27/01/14
Fantastic news, Thank you very much :-)
It would be good to have the time if collection and an email once the box has gone through customs
27/01/14
no comment
27/01/14
Pretty good! Would have been nice to have more idea of when my parcel was being collected.
27/01/14
efficient service from easy online ordering, colllection and delivery very good
27/01/14
You are great
27/01/14
Thank you very much :-)
Arrived the next day but no info on the status of the package at any point and kept on hold for 10 mins.
27/01/14
Our Response: If you have an issue then please contact our dedicated online support team via your account under the "support" section and not the courier directly.
thank you for an excellent service
27/01/14
Fast simple service. Recommend using.
27/01/14
Thank you and it's great to see you will be recommending us.
no comment
27/01/14
no comment
27/01/14
Very pleased thank you
27/01/14
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