We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
no comment
23/01/14
Always great service. On time & very efficient. Highly recommend. Happy returning customer
23/01/14
CitiLink were very helpful on the phone, parcel was collected and delivered as planned.
23/01/14
good service:)
23/01/14
Picked up on time and delivered to the address, "did what it said on the tin"
23/01/14
no comment
23/01/14
excellent service
23/01/14
All round excellent service offering.
23/01/14
Excellent service with tracking. Low cost for UK deliveries
23/01/14
no comment
23/01/14
Nothing stated what time the parcel would be picked up, although I did look out for this option! AM or PM at least would be good.
23/01/14
excellent service at a reasonable price I'm very pleased and will recommend to others
23/01/14
No comeback so I assume the parcel was delivered without any problems. Many thanks
22/01/14
good price, fast pickup and delivery,extremely good service.
22/01/14
No improvement required from my experience - v happy!
22/01/14
no comment
22/01/14
Good price ,efficient delivery, just found the labelling requirements not very clear. Very happy overall.Thanks
22/01/14
very good but not as advertised a 2-3 days delivery ended up in 5 days
22/01/14
no comment
22/01/14
no comment
22/01/14
Excellent Service at a Great Price
22/01/14
no comment
22/01/14
Reliable, fast and cost effective will definitely continue to use the service
22/01/14
Easy on-line booking for international parcels and great, prompt reliable pick-up. UK to Canada in a few days - excellent.
22/01/14
You cannot split a delivery in different days and if no one will answer a telephone, at least give a time slot.
22/01/14
there are not enough characters here to allow me to explain the problems
22/01/14
no comment
22/01/14
The delivery driver I always have is fantastic and is the reason I choose parcel force over other cheaper options!
22/01/14
Very prompt service and arrived when it should! Excellent!
22/01/14
Nothing at all
22/01/14
Outstanding service again! Fragile International parcel (original artwork) delivered v quickly, arrived in perfect condition. Big thank you
22/01/14
Excellent service, thankyou
22/01/14
Spot on
22/01/14
Excellent service again, but check your printer requirement indicator for Parcelforce worldwide, say required, but in faq not.
22/01/14
no comment
22/01/14
Very impressed. Would use again
22/01/14
no comment
22/01/14
Fair price, collected on time and delivered within 24 hours so what's not to like?
22/01/14
Good variety to choose from and the parcels turned up perfectly where Hermes couldn't manage it. Well done!
22/01/14
no comment
22/01/14
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