We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Good service - Cheers!
29/01/14
no comment
29/01/14
no comment
29/01/14
The parcel has never been picked up. I've tried twice and spent £50 for nothing! I'm asking for a refund since no service was given.
29/01/14
no comment
29/01/14
Extremely impressed with your service - have told all my friends how reliable and helpful you are.
29/01/14
thanks,,good job,,,A++++++++++++++
29/01/14
no comment
29/01/14
no comment
29/01/14
Prompt pickup and good friendly service
29/01/14
Easy to use. Good Price on City-Link Next-Day. What more can you ask for?
29/01/14
no comment
29/01/14
Always a very good delivery service , my only observation is the booking form is not well suited to overseas address
29/01/14
really good service - thank you
29/01/14
no comment
29/01/14
no comment
29/01/14
no comment
29/01/14
I have used Parcel Monkey Several times and each time the reliability has been excellent
29/01/14
excellent service colletected and delivered all in 24 hours cheap and very easy to do on line thank you all at parcel monkey
29/01/14
no comment
29/01/14
i sent a 80 year old bonsai tree which came from japan without any damage,i then employ you bas....s ,broken £300 pot ,not giving a f..k
29/01/14
Booked Sunday evening, picked up Mon morning, in Scandi destination end of week. Such good price too!
29/01/14
For items sent ParcelForce would be good to drop off at post office instead of waiting in for driver.
29/01/14
Great service
29/01/14
perfect as always
29/01/14
Great prices for quality services. Very pleased and will definitely use again.
29/01/14
I found you reasonable price, easy to follow, and pleased with over all outcome
29/01/14
No comment left by this customer.
29/01/14
The only thing that would be good is if you could offer the option for an am or pm collection
29/01/14
****ed up the collection reminder dates again (but dx got it right)
29/01/14
I WOULD BE NICE IF SOMEONE WOULD ANSWER A TELEPHONE WHEN I CALL
29/01/14
No comment left by this customer.
29/01/14
As usual a perfect transaction and delivered next day.Thanks again
29/01/14
No comment left by this customer.
29/01/14
Delivery instructions box needs to be bigger. Otherwise A1. Thanks
29/01/14
Maybe make the website ordering process a bit easier and quicker
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
damaged item
29/01/14
Great service, much appreciated, the sooner you put Royal Mail out of businesses the better!
29/01/14
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