We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,917 reviews.
No comment left by this customer.
22/01/14
Price was very competitive. Especially for my parcel that was 12kg... Definately use again
22/01/14
great service - picked up and delivered as promised - good price
22/01/14
An excellent service, quick, efficient, polite, and at a good price. Thank you.
22/01/14
No comment left by this customer.
22/01/14
It would be good to have the parcels collected around the same time either morning or afternoon so not having to stay in all day
22/01/14
No comment left by this customer.
22/01/14
No comment left by this customer.
22/01/14
The package was picked up and delivered on time next day, packaging instructions frustrating if you don't have cardboard boxes to fit
22/01/14
No comment left by this customer.
22/01/14
No comment left by this customer.
22/01/14
No comment left by this customer.
22/01/14
Fantastic, cheap service
22/01/14
Fast and economic. Many thanks.
22/01/14
very pleased with the service will use again!
22/01/14
Brilliant news!!
No comment left by this customer.
22/01/14
excellent service will be using you again
22/01/14
No comment left by this customer.
22/01/14
The website kept resetting whcih was frustrating. Otherwise good service :)
22/01/14
Brilliant, thanks
22/01/14
All went smoothly. Thanks!
22/01/14
fantastic service. will use you again. Thanks
22/01/14
No comment left by this customer.
22/01/14
no comment
22/01/14
no comment
22/01/14
Easy to use website, effortless collection procedures, really impressed.
22/01/14
Thank you very much :-)
Great service as always.Could be improved if compensation for ceramics was an option.
22/01/14
no comment
22/01/14
Collected and delivered on time, thanks.
22/01/14
the box was ripped, and couple ink cartridges missing,
22/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No problems, everything went exactly as promised
22/01/14
no comment
22/01/14
nothing more to say
22/01/14
prerfect
22/01/14
no comment
22/01/14
My parcel was collected on 16th Jan 2014, and has stilll not been delivered.
22/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no comment
22/01/14
A very good reliable service, my only criticism is you should be able to put more info in the collection instruction box online.
22/01/14
no comment
22/01/14
parcels need to have bar codes ready for a speedy delivery at Parcelforce.
22/01/14
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