We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,797 reviews.
Very efficient service. thanks
04/02/14
First time I have used you and hit some snags (not computer savvy) helped out by Tessa (thanks ). Further order being done today shd be OK
04/02/14
Good service and I can't fault anything, but on the tracking page, it would be nice if you could see more detail, like a name on delivery
04/02/14
No comment left by this customer.
04/02/14
first time I've used your service but very impressed
04/02/14
First class
04/02/14
no comment
04/02/14
very good service
04/02/14
First class service
03/02/14
This is the second time I have used parcel monkey recently and on both occasion I have been absolutely delighted with the price, communicati
03/02/14
no problems at all site very easy to use will definately use again and recommend to friends + family
03/02/14
no comment
03/02/14
Great service and super fast will def use again :)
03/02/14
Faultless fast and well priced service as always
03/02/14
First time I've used it and I was impressed, think I'll be using it again.
03/02/14
no comment
03/02/14
no comment
03/02/14
Simple good value reliable service
03/02/14
Good clear instructions and smooth process.
03/02/14
Book online, all the forms and labels available immediately, collected from London on a Wednesday, delivered in the US on Saturday morning!
03/02/14
It was very inconvenient that the collection time could not be specified even approximately, like am, pm.
03/02/14
no comment
03/02/14
I think your service is great as it is :-) best value, very quick and extremely easy
03/02/14
Annoying that you can't speak to anyone when there is a problem. There Should be a phone option.
03/02/14
Efficient, effective reliable service.
03/02/14
no comment
03/02/14
no comment
03/02/14
no comment
03/02/14
Very good as normal
03/02/14
No comment left by this customer.
03/02/14
Very good. I did not to receive confirmation if the driver was coming after 6pm as requested. An email acknowledgement would have been nice
03/02/14
Very easy to use and great prices.
03/02/14
Service was excellent and parcel delivered in the quoted time. Many thanks.
03/02/14
Delivery delivered 2 days late, very very disappointed and couriers have left us dissapointed with collecting late a number of times
03/02/14
No comment left by this customer.
03/02/14
Great service
03/02/14
No comment left by this customer.
03/02/14
Turned up when they said to pick up and delivered on time, great service.
03/02/14
Great service. Did what it said on the tin. Only criticism is that I wasn't given a pick up time.
03/02/14
Found service quick & as described would use again.
03/02/14
