We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,267 reviews.
service was fantastic, maybe cheaper in future? thanks!
20/01/14
No problems at all
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
Really efficient service - for home customers prefer not having to print off labels
20/01/14
Great service
20/01/14
Very good as always
20/01/14
No comment left by this customer.
20/01/14
Too expensive but I had no choice ... Needs to be cheaper
20/01/14
Recommended will use again
20/01/14
Thank you and it's great to see you will be recommending us.
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
excellent service. Would like to have a text in the morning with a 1 hour collection time to save staying in all day.
20/01/14
On time and no fuss at all. Thanks for making this easy!
20/01/14
No problem and thank you for your booking :-)
Smooth transaction
20/01/14
very poor is a lie you would need to improve to get in this category. I paid for collection 8 days ago and it still hasn't been collected! !
20/01/14
Your website's set uip is confusing and it took me several days to get the oder thing to have my parcel to be r
20/01/14
Brilliant as usual
20/01/14
good
20/01/14
Excelent
20/01/14
everything was simple and easy
20/01/14
Fabulous as always manny thanks
20/01/14
Provide a contact telephone number on your website!!!!!!
20/01/14
Super Service,Prompt Pick up,Pleasant Driver . An easy simple collection. Straight foreward online service.
20/01/14
No comment left by this customer.
20/01/14
some of the packages were water damaged/wet on exterior. Fortunately contents were double wrqpped inside so no damage sustained to contents
20/01/14
Great service, Well done :)
20/01/14
Thank you very much :-)
Easy to use the website, driver who collected very helpful and polite
20/01/14
Brilliant news!!
It was easy, cheap and fast service. Highly recommended!
20/01/14
Thank you and it's great to see you will be recommending us.
Very very good nice to use you thanks
20/01/14
No comment left by this customer.
20/01/14
very very good value for money! parcel arrived at destination 17 hours after it was picked up! Cheers
20/01/14
Brilliant!!
Great service and price
20/01/14
Fantastic news, Thank you very much :-)
Excellent. Tks
20/01/14
Very good service from start to Finnish. Does what is says on the tin!!
20/01/14
You missed the first scheduled delivery for no reason
20/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
20/01/14
Made the mistake of using you again. Paid extra for next day, didn't turn up to collect for 2 days!
20/01/14
Our Response: Booked on January 13th, collected on the 14th and delivered on the 15th. What is wrong with that??
No comment left by this customer.
20/01/14
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