We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
no comment
27/01/14
Excellent faultless service everytime
26/01/14
Fantastic news, Thank you very much :-)
no comment
26/01/14
Fab service, thank you.
26/01/14
Maybe an easy to use Tracking System or Sending an Email to the Collection Address to Confirm Collection ? Brilliant Service though Thanks !
26/01/14
if parcel force didn't loose the parcel.. but not your fault
26/01/14
excellent service and so simple to use
26/01/14
I found the web site easy to follow, parcel was collected on chosen day & delivered next day to me, really fast service, will be using aga
26/01/14
Brilliant news and thank you very much :-)
Excellent, everything ran according to plan. It was the first time for using a courier service but will use again. Great success thank you
26/01/14
Courier did not attempt to collect, rang them next morning, promised collection that day, no collection, not put on system, I drove 2 depot
26/01/14
Our Response: On behalf of the courier concerned please accept our apologies for this and rest assured we will speak to them. Your order was on the system as without being so you would not have been sent labels with their tracking details.
no comment
26/01/14
no comment
26/01/14
no comment
26/01/14
no comment
26/01/14
I was very impressed with the service you provide will be using you in the future 5stars all round
26/01/14
Fantastic news, Thank you very much :-)
Excellent service as usual from start to finish would recommend to anyone
26/01/14
Thank you and it's great to see you will be recommending us.
no comment
26/01/14
bang tidy service
26/01/14
no comment
26/01/14
No problems at all, I suppose tg
26/01/14
no comment
26/01/14
all ok
26/01/14
no comment
26/01/14
very good service will be using again
26/01/14
Fantastic news, Thank you very much :-)
no comment
26/01/14
Great service, used Courier through parcel monkey and parcel was collected on time and delivered on time.
26/01/14
Our Response: So it should have been 5 stars then!! ;-)
Expensive
26/01/14
Our Response: But you could not find it any cheaper so booked with us?
Great, very convenient - would use again
26/01/14
Thank you very much :-)
Excelent service
26/01/14
No comment left by this customer.
26/01/14
Driver arrived first thing, very helpful with packaging, delivered next day as promised. Half PO price!
26/01/14
Fantastic news, Thank you very much :-)
A really excellent and simple and straightforward way to send parcels overseas
26/01/14
It's great to see you are so pleased with our own International service :-)
Collected on time and delivered in perfect condition, thank you, will be using again.
26/01/14
First class service would recommended every time.
26/01/14
Thank you and it's great to see you will be recommending us.
Great website have recommended
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
No comment left by this customer.
26/01/14
I was very pleased. The collection arrived early next morning so I didn't have to wait around all day for it.
26/01/14
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