We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Quick, friendly and a great price.
29/01/14
Fast and cost effective
29/01/14
To date you service is first class and no damage or loss incurred which makes me wonder if extra insurance is necessary or reduce the rates
29/01/14
No comment left by this customer.
29/01/14
Parcel is still at my home, not collected last Friday as supposed to. can't get hold of anyone to speak to. Appaling services all around!
29/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
The whole process was very easy, the parcel was collected on time with a smile. thanks
29/01/14
2 parcels were collected - 1 a day late so your performance on this occasion was barely satisfactory.
29/01/14
Good service collected on time and delivered on time
29/01/14
No comment left by this customer.
29/01/14
Good service as ever!
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
Excellent service
29/01/14
Parcel arrived in no time, thank you very much indeed
29/01/14
Website very easy to use. Parcel was too long for most other services. On time collection and quick delivery. Would happily use again.
29/01/14
No comment left by this customer.
29/01/14
Great quick efficient service ,will recommend highly
29/01/14
Fantastic service first time used and would use again.
29/01/14
First time I have used his service as it was even better price than the one I have used in the past. Great service and collection was great
29/01/14
Thank you for making your first booking with us and please come back soon :-)
Brilliant service half the price of parcelforce and DHL
29/01/14
international parcel for good price and excellent service. Thank you!
29/01/14
Excellent helpful service with excellent value
29/01/14
No comment left by this customer.
29/01/14
No comment left by this customer.
29/01/14
can not fault the service at all well done when so many companies are unreliable
29/01/14
Effortlessly easy. Brilliant!
29/01/14
no comment
29/01/14
Website very user friendly with more than enough options of courier providers. Will not hesitate to use again.
29/01/14
no comment
29/01/14
no comment
29/01/14
brilliant services providers 10/10 100% satisfy Well Done Keep it up.
29/01/14
no comment
29/01/14
When sending parcels to France they are allocated a different tracking number. It would be helpful to include this number as it is essential
29/01/14
no comment
29/01/14
still awaiting the delivery of parcel! So much for paying for next day delivery!
29/01/14
no comment
29/01/14
Good
29/01/14
Well done as always.
29/01/14
no comment
29/01/14
First time I've used Parcel Monkey. Awaiting confirmation the goods have arrived in Chile. Keep rates competitive!
29/01/14
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