We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,797 reviews.
no comment
07/02/14
Still waiting to get parcel been a week
07/02/14
Top notch service. Will use again
07/02/14
no comment
07/02/14
Website tracking could be clearer also customer service replies
07/02/14
I just wish more people would use you. An ebay purchase I made will be delivered in two weeks' time. Parcel Monkey is fab. KEEP IT UP!
07/02/14
excellent service,many thanks,A+++++++
07/02/14
Easy to use website, very good service.
07/02/14
Allow for more text when trying to leave a comment for courier.
07/02/14
Worked perfectly. No improvements necessary.
07/02/14
Can't fault the service. Well done.
07/02/14
no comment
07/02/14
no comment
07/02/14
Great service. Excellent all round.
07/02/14
Very good
07/02/14
It would help if tracking gave more info eg not just "arrived at sort facility" as this does not tell where it is.
07/02/14
Great service. Thanks.
07/02/14
great
07/02/14
Easy to use, quick and reliable.
07/02/14
No comment left by this customer.
07/02/14
Worked like clockwork from here. Awaiting confirmation of arrival in Dubai
07/02/14
No comment left by this customer.
07/02/14
No comment left by this customer.
07/02/14
No comment left by this customer.
07/02/14
No comment left by this customer.
07/02/14
Parcel picked up on time and delivered in good order. many thanks
07/02/14
No comment left by this customer.
07/02/14
smooth transaction, fast delivery, many thanks
07/02/14
Absolutely spot on service. Will definitely us them again.
07/02/14
No comment left by this customer.
07/02/14
Took 1 week to pick up when paid for next day. Poor comms. No explanation or relaible timings given
07/02/14
I would prefer a cheap price for regular senders of larger items (discounted)
07/02/14
Awful. Had to rebook with Citi Link as my full address wasn't sent over to them. Missed the delivery and next day turned to two days. Awful!
07/02/14
No comment left by this customer.
07/02/14
It was a pleasure to deal with parcel monkey, fast and reliable postage. Many thanks
07/02/14
The boxes were damaged on arrival.
07/02/14
No comment left by this customer.
07/02/14
Great price, clear communication, collection and delivery. Not sure I'll bother with Royal Mail again.
07/02/14
No comment left by this customer.
07/02/14
Always happy with City Link but wouldn't use DX Couriers again as they didn't turn up! :(
07/02/14
