We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,919 reviews.
Easy to use the website, driver who collected very helpful and polite
20/01/14
Brilliant news!!
It was easy, cheap and fast service. Highly recommended!
20/01/14
Thank you and it's great to see you will be recommending us.
Very very good nice to use you thanks
20/01/14
No comment left by this customer.
20/01/14
very very good value for money! parcel arrived at destination 17 hours after it was picked up! Cheers
20/01/14
Brilliant!!
Great service and price
20/01/14
Fantastic news, Thank you very much :-)
Excellent. Tks
20/01/14
Very good service from start to Finnish. Does what is says on the tin!!
20/01/14
You missed the first scheduled delivery for no reason
20/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this.
No comment left by this customer.
20/01/14
Made the mistake of using you again. Paid extra for next day, didn't turn up to collect for 2 days!
20/01/14
Our Response: Booked on January 13th, collected on the 14th and delivered on the 15th. What is wrong with that??
No comment left by this customer.
20/01/14
still not delivered?????????????????????????????
20/01/14
Great service. Only drawback is the need for a printer... Not everyone owns a printer.
20/01/14
No comment left by this customer.
20/01/14
All worked very well, thank you
20/01/14
And a big thank you back for booking with us :-)
box was damaged on delivery.
20/01/14
Our Response: Was the item inside ok?
good service at reasonable prices, could do with a cheaper slower delivery option.
20/01/14
Not Citi link (Contractor) 16.40 pick up - very very poor
20/01/14
Our Response: If City Link employ contract drivers then yes these will come to make the collection.
Great easy service will use again
20/01/14
Fantastic news, Thank you very much :-)
great service, thank you
20/01/14
Parcel has not been delivered yet, otherwise service has been fine so far
20/01/14
thank you, I always enjoy your service but you should have countries like Ghana and Nigeria too.
20/01/14
We do offer Nigeria but not Ghana due to a great deal of International fraud in the past.
Excellent service - highly recommended
20/01/14
Thank you and it's great to see you will be recommending us.
Would be helpful to know approx time of collection rather than just the date.
20/01/14
We agree but at the moment can only offer what the couriers themselves can manage. Unfortunately for now that has to be an "Anytime" collection window i'm afraid.
No comment left by this customer.
20/01/14
Prompt collection and delivery. Smooth booking process.
20/01/14
No comment left by this customer.
20/01/14
I booked 24 hr service CityLink through you and they were 24 hours late collecting my parcel.
20/01/14
No comment left by this customer.
20/01/14
System works fine and service is good, do not tinker.
20/01/14
could not track and no email to confirm delivery - did get there on time though
20/01/14
Hastle free, label and packaging provided, picked up promptly, delivered without delay and gt comms. All at super price.
20/01/14
it would be bebeficial to have a uk contact telephone number to contact with any enquiry during the delivery
20/01/14
No comment left by this customer.
20/01/14
No comment left by this customer.
20/01/14
Easy to place the order, collected and delivered with no hassle
20/01/14
No comment left by this customer.
20/01/14
Perfect thanks ðŸ‘💛
20/01/14
very good service,will definitely use again
20/01/14
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