We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,267 reviews.
Easy on-line booking for international parcels and great, prompt reliable pick-up. UK to Canada in a few days - excellent.
22/01/14
You cannot split a delivery in different days and if no one will answer a telephone, at least give a time slot.
22/01/14
there are not enough characters here to allow me to explain the problems
22/01/14
no comment
22/01/14
The delivery driver I always have is fantastic and is the reason I choose parcel force over other cheaper options!
22/01/14
Very prompt service and arrived when it should! Excellent!
22/01/14
Nothing at all
22/01/14
Outstanding service again! Fragile International parcel (original artwork) delivered v quickly, arrived in perfect condition. Big thank you
22/01/14
Excellent service, thankyou
22/01/14
Spot on
22/01/14
Excellent service again, but check your printer requirement indicator for Parcelforce worldwide, say required, but in faq not.
22/01/14
no comment
22/01/14
Very impressed. Would use again
22/01/14
no comment
22/01/14
Fair price, collected on time and delivered within 24 hours so what's not to like?
22/01/14
Good variety to choose from and the parcels turned up perfectly where Hermes couldn't manage it. Well done!
22/01/14
no comment
22/01/14
no comment
22/01/14
No comment left by this customer.
22/01/14
We where very pleased with your service and if we need to we will use your company again.
22/01/14
No comment left by this customer.
22/01/14
easy to manage, quick delivery, happy with service
22/01/14
No comment left by this customer.
22/01/14
Excellent - but would be better not having to print labels.
22/01/14
No comment left by this customer.
22/01/14
the only way to improve is update the tracking system, each time I have posted it says invalid tracking number so I can't inform my buyer
22/01/14
Have more options to use couriers without needing a printer
22/01/14
collected and deliver on time, no problems, very pleased
22/01/14
No comment left by this customer.
22/01/14
brilliant.
22/01/14
Excellent as always (so far) . Can you do a cheaper rate tracked with signature for tiny parcels then I needn't use Post Office
22/01/14
No comment left by this customer.
22/01/14
missing/lost consignment not resolved since 06/11/2013????????????????????
22/01/14
efficient service but could be cheaper
22/01/14
i suggest you look at reference no's 1820975, 1820967, 1816269, PM2475853, PM2475861,and please urgently sort.as 1 is lost now.
22/01/14
will use again , very easy and quick thank you
22/01/14
Not good for overseas parcels. Poor communication levels. No phone help desk. Not good enough
22/01/14
Best price for Parcelforce to Canada that I could find. Easy to use service.
22/01/14
I have been very happy with the service. Picked up and delivered exactly when stated. Thank you
22/01/14
been trying to getnin contact for over a week about damaged items and had no response. useless company - same goes for Courier! very unhap
22/01/14
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