We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Was very impressed overall a quick easy delivery/collection
25/01/14
100% again
25/01/14
no comment
25/01/14
No problem, picked up & delivered as arranged. Nice one!
25/01/14
Picked the parcel up really early which was good and ment no waiting in all day for collection
25/01/14
A very important parcel was not collected on the correct day as failure of collection details were not passed on to carrier. very disappoin
25/01/14
no comment
24/01/14
You have a hidden gem Connie......
24/01/14
Cheers Connie :-)
no comment
24/01/14
no comment
24/01/14
Simple, we were extremely pleased, our customer in the USA received the item in two days! They were thrilled. Thankyou
24/01/14
It's great to see you are so pleased with our own International service :-)
Parcel picked up early and delivered in excellent tiume
24/01/14
Very efficient and straightforward. Would have been good to know an approximate time of day. Otherwise excellent and good value.
24/01/14
no comment
24/01/14
no comment
24/01/14
Fantastic value, simple to use and fast too. Actually arrived a day early - a really great service all round.
24/01/14
Very good overall, thanks.
24/01/14
A good value, easy and efficient service which did exactly what it said on the tin!
24/01/14
Great and fast service! I really satisfied! I will use it again!
24/01/14
Booking was very easy. collection proved restrictive but happened. Delivery was prompt. very pleased
24/01/14
Simply a superb service I will always use you
24/01/14
no comment
24/01/14
verry good
24/01/14
no comment
24/01/14
Excellent service just took a while for the tracking service to update
24/01/14
City link were very efficient, but won't ever go with DX freight... Impossible to get in contact with if there's a problem
24/01/14
No comment
24/01/14
Totally excellent service and price - I always chhose Parcel Monkey/Citylink
24/01/14
Easy set up, click, print and go! Cheers guys
24/01/14
no comment
24/01/14
no comment
24/01/14
No comment left by this customer.
24/01/14
order hasnt been uplifted yet !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
24/01/14
Very efficient, friendly and helpful. Our customer has her parcel already and is very pleased
24/01/14
No comment left by this customer.
24/01/14
No comment left by this customer.
24/01/14
excellent service
24/01/14
Took a couple days and tracking details were useless. Couldn't figure out what service I bought or what delivery eta was.
24/01/14
Set up account, easy, Parcal Force arrivedon due date, Parcel has not been delivered yet but will see. Very Good Thank You
24/01/14
Item wrongly returned. Then charged extra to card for wrong dimensions. Dimensions I gave were BIGGER than actual package dimensions.
24/01/14
Our Response: We are in the process of correcting this for you but on behalf of the courier concerned please accept our apologies for this.
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