We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
Easy to book website. Useful emails for shipping label and reminder for collections.
27/01/14
A1
27/01/14
This was the first time I had used a courier service. Despite mixed reviews on the site I kept an open mind glad I did. V. Pleased.
27/01/14
No comment left by this customer.
27/01/14
excellent service!
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
Fantastic def use again good value
27/01/14
Very Good Service
27/01/14
Quick, reliable, overall a great service! will definitely use you guys again!
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
I thought the sevice was excelant and defiantly would use again
27/01/14
No comment left by this customer.
27/01/14
Good price delivered the next day as stated what more could I ask for?
27/01/14
parcel monkey is the best
27/01/14
City Link didn't phone customer at time of delivery or leave card at first attempted delivery. Customer had to collect from depot instead!
27/01/14
Very easy to use, straightforward and will definitely use again, thank you very much.
27/01/14
everthing very straightforward and collected and delivered on time. Thank you.
27/01/14
Everything went like clockwork - Great
27/01/14
No comment left by this customer.
27/01/14
Cheapest and all worked well
27/01/14
Delivery time adequate, but status info from City Link was poor and delayed. Otherwise very pleased.
27/01/14
Very fast service will use the service again thanks
27/01/14
very happy, would reccommend, good value.
27/01/14
No comment left by this customer.
27/01/14
No comment left by this customer.
27/01/14
it would have been useful to have a collection time or even whether morning or afternoon. otherwise great
27/01/14
Excellent service from strart to finish!!
27/01/14
No comment left by this customer.
27/01/14
So far all my dealings have been good
27/01/14
Your web site is not as easy to use as other couriers offering similar service.
27/01/14
i think its great, dead simple and well priced
27/01/14
Parcel not collected on time (3 days later)
27/01/14
No comment left by this customer.
27/01/14
Great service at a fraction of the coat we could find elsewhere!
27/01/14
No comment left by this customer.
27/01/14
Parcel Monkey edit these feedbacks, so even though so of these may seem bad, they are actually a lot worse than you'd think.
27/01/14
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