We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,650 reviews.
no comment
22/01/14
Collected and delivered on time, thanks.
22/01/14
the box was ripped, and couple ink cartridges missing,
22/01/14
Our Response: I am sorry to read that your item was damaged in transit. Please contact our dedicated online support team via your account who will help you start a claim.
No problems, everything went exactly as promised
22/01/14
no comment
22/01/14
nothing more to say
22/01/14
prerfect
22/01/14
no comment
22/01/14
My parcel was collected on 16th Jan 2014, and has stilll not been delivered.
22/01/14
Our Response: I am sorry to read that and on behalf of the courier concerned please accept our apologies for this. Please contact our dedicated online support team who will look into this further for you.
no comment
22/01/14
A very good reliable service, my only criticism is you should be able to put more info in the collection instruction box online.
22/01/14
no comment
22/01/14
parcels need to have bar codes ready for a speedy delivery at Parcelforce.
22/01/14
Just good service
22/01/14
great service no complaints at all
22/01/14
Great service
22/01/14
had parcel within 5 days from UK to AUS. easy online system and pickup was easy.
22/01/14
It's great to see you are so pleased with our own International service :-)
Easy to choose option for my needs and parcel size. Opted to prebook and take to local Depot
22/01/14
Excellent Performance United Kingdom to New Zealand door to door in 6 days. will definitly use again.
22/01/14
It's great to see you are so pleased with our own International service :-)
fantastic A*****
22/01/14
Very good service, item was collected & delivered as promised.
22/01/14
no comment
21/01/14
Good service
21/01/14
Excellent easy to use web site coupled with prompt service
21/01/14
fab service, no complaints. will use again :-)
21/01/14
No comment left by this customer.
21/01/14
Delivery of parcel taken longer than stated. 6 days and still not arrived (in Norway).
21/01/14
Our Response: Sorry for the International delay in transit with your order but I can confirm it has now been delivered.
No comment left by this customer.
21/01/14
an email or text message on day of pick up/delivery giving am or pm slot would be helpful.
21/01/14
You were great next day delivery as promised
21/01/14
Fantastic news, Thank you very much :-)
excellent service allround
21/01/14
No comment left by this customer.
21/01/14
Service outstanding from start to finish. Clear website no hassle and next day service. Found website after Royal mails was so misleading.
21/01/14
package collected and delivered promptly. Will definitely use again.
21/01/14
would be good if you could give rough idea of collection time but very fast delivery
21/01/14
No comment left by this customer.
21/01/14
Very good price, very simple, everything happended as planned; no complaints whatsoever
21/01/14
The service was excellent. I wouldn't hesitate to use Parcel Monkey again.
21/01/14
No comment left by this customer.
21/01/14
Will defo use again
21/01/14
Brilliant news and thank you very much :-)
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