We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
Same day pickup would make the service excellent.
07/04/14
Excellent Service as usual, parcel collected within the hour and delivered the following day at a great price too. Many thanks, keep it up
07/04/14
i could not add plus ones address untill i went to city link site so was not sure if the price quoted was correct. but great service. thank
07/04/14
Once paid with CC and verify with VISA, website stalled and never returned, was not sure if order went through
07/04/14
very bad service no collection 1st day no calls from couriour, took 22 calls to get through 2nd day to rearrange unlikly to use again
07/04/14
you sre amazing cheapest iv found Ilalways use city Link as I trust them
07/04/14
no comment
07/04/14
Quick, efficient and cheap. I will use your service again.
07/04/14
very efficient
07/04/14
no comment
07/04/14
I have on one occasion found on a Sunday night that website was not responding properly
07/04/14
no comment
07/04/14
Very pleased thank you
07/04/14
no comment
07/04/14
Good service! :D
07/04/14
no comment
06/04/14
Easy to use with a list of comparable prices and delivery options. Very good.
06/04/14
Love the service. Would like to see a more mobile friendly site or an app. Still top notch though.
06/04/14
no comment
06/04/14
no comment
06/04/14
no problems, smooth service :-)
06/04/14
great service everytime highly recomend
06/04/14
no comment
06/04/14
No comment left by this customer.
06/04/14
The only fault I have is that if the customer was told if the parcel is to be picked up in the morning or afternoon would make your service
06/04/14
Parcelforce collected in good time and delivered early the next day.
06/04/14
Good
06/04/14
No comment left by this customer.
06/04/14
Think the prices could be better as there is a lot of compaticion out there.
06/04/14
good web site good delivery just a little slow with the label coming by email.
06/04/14
Just could do with am or pm but fab service!
06/04/14
excellent service, cannot fault!
06/04/14
Courteous pickup and delivered as per website
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
No comment left by this customer.
06/04/14
Absolute disaster. Consignment was supposed to be picked up Mon eventually collected Friday. Trying to get sense was painfull. Never again.
06/04/14
No comment left by this customer.
06/04/14
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