We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
All ran as smooth as ever
08/04/14
Very impressed with the service thus far. My customers are also delighted. Thanks again.
08/04/14
Always a great service
08/04/14
Very good
08/04/14
The last 2 parcels (one received and the other sent) have both been ordered as next day delivery, but took 2 days!
08/04/14
no comment
08/04/14
Good competitive rates, very happy!
08/04/14
My parcel was very badly damage contents was falling out and lost some items :(
08/04/14
Parcel lost. Terrible problems getting in touch with supplier. No reference that works on your website. Very difficult to resolve.
08/04/14
no comment
08/04/14
everything went smoothly
08/04/14
The driver practically threw the parcel inside when asked to be careful it's fragile he replied h don't care it's heavy!
08/04/14
fast reliable and friendly service, thanks.
08/04/14
no comment
08/04/14
no comment
08/04/14
no comment
08/04/14
great service but a little bit late for collection near 6pm as we close a 5pm
08/04/14
no comment
08/04/14
no comment
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
Smooth collection and swift delivery, I was very happy with this service. Thank you
08/04/14
No comment left by this customer.
08/04/14
service brilliant, only thing that could be improved would be to give a smaller window for collection/delivery, even if only to say AM or PM
08/04/14
pick up date before date stated on printed label. delivery driver couldn't lift package on two occasions. had to organise neighbours to help
08/04/14
Asked for a pallet to be picked up and they turn up without a pallet truck , took 4 of us to lift it on the lorry
08/04/14
No comment left by this customer.
08/04/14
good
08/04/14
Polite and courteous staff.
08/04/14
To whom it may concern. Although it was not parcel monkey's fault Courier didn't even attempt to plck up my parcel
08/04/14
No comment left by this customer.
08/04/14
Trouble free, very happy.
08/04/14
No comment left by this customer.
08/04/14
despite lots corrispondance form U prior to the due collection it was never followed up. DX freight were 3 days late and did not let me know
08/04/14
There is no telephone number to call. Parcelforce didn't pick up my package and I am being penalised for this. Looking into alternatives
08/04/14
No comment left by this customer.
08/04/14
not happy with the service I received and theres no way of contacting you I will not use again
08/04/14
Everything was perfect and very easy, already planning to use again.
08/04/14
I shall certainly be using you again
08/04/14
It worked! Really efficient service - thank you.
08/04/14
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