We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
No comment left by this customer.
17/04/14
There was a delay in delivery, but it was flagged up with apologies. Chap waited in and took delivery.
17/04/14
I have arranged for a collection twice and a driver has failed to another courier both times.
17/04/14
Would have been one delivery if you'd rung the bell, thanks again :)
17/04/14
No comment left by this customer.
17/04/14
Ref PM2690144. Booked Thurs 10 April & still not collected by DX on 17 April. Can't get hold of anyone to get sorted - shockingly bad!
17/04/14
No comment left by this customer.
17/04/14
No hassle reliable service
17/04/14
No comment left by this customer.
17/04/14
City link next day service used for the second time this month. Both occasions went very smoothly.
17/04/14
No comment left by this customer.
17/04/14
Great
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
I have used you four times now, delighted so far.
17/04/14
Excellent service will certainly be using you again
17/04/14
A1 service for the best prices
17/04/14
Lovely straightforward service, gold star for Parcel Monkey!
17/04/14
No comment left by this customer.
17/04/14
everything was perfect. will be certainly using yourselves again. thankyou!
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
I'm still waiting for the parcel to be collected !
17/04/14
Your service is excellent and the gentleman who has picked up has been pleasant and helpful. You vastly undercut
17/04/14
No comment left by this customer.
17/04/14
Can not find out where my parcel is. Not arrived yet and it was collected last Friday
17/04/14
No comment left by this customer.
17/04/14
No comment left by this customer.
17/04/14
Very good, reliable, quick, better value than competitors - certainly use again - Alex, Velocity
17/04/14
I am still waiting to receive delivery? have no number to contact you, please call rosie on 01483 301673
17/04/14
Our parcel did not arrive next day. We had paid for this service.
17/04/14
Beltin!
17/04/14
you completely failed to book the package in with Parcel force or issue a shipping label. I want my payment refunded!!
17/04/14
Parcel not collected on arranged day.Courier contacted who took no responsibilty nor would reschedule the collection directly.
17/04/14
Brilliant service thank you!
17/04/14
No comment left by this customer.
17/04/14
Parcel was not collected, I had to take it down to the depot. This is the usual outcome of a 'collection'
17/04/14
i requested pick up before 1pm. it wasnt picked up until later which caused me some inconvenience
17/04/14
No problems encountered throughout.
17/04/14
