We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
no comment
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Make it easier to find out when a parcel is due to be collected/delivered
03/04/14
No comment left by this customer.
03/04/14
Excellent service. Picked up when said and delivered with no problems. Great stuff.
03/04/14
Excellent service as per usual. There are issues on your website that need to be addressed. I have mentioned these to you before.
03/04/14
Very good indeed, quick send reliable
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Courier didn't collect. I was in all day so really cannot see how I missed him calling.
03/04/14
No comment left by this customer.
03/04/14
Excellent service as usual
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
very good right on time
03/04/14
Very good, just delayed about one or two days but like the service.
03/04/14
No comment left by this customer.
03/04/14
Good service, but website wrong when it advises parcel bag for courier which they don't have
03/04/14
The tracking number was not easy to obtain from the website or from the confirmation email
03/04/14
Great service. Parcel picked up as promised am
03/04/14
No comment left by this customer.
03/04/14
Not happy at all! Contacted twice but no reply?? Charged twice but no refund? Wtf?? Email me asap
03/04/14
very good service as usual thank you
03/04/14
No comment left by this customer.
03/04/14
The site is good, however it is difficult to contact you if there is a problem, as you don't have a phone number. Twitter responses r slow.
03/04/14
Good website with clear information. Good value. I had never used a courier service before and found it very helpful.
03/04/14
Always a good service Thanks
03/04/14
Parcel Monkey is fantastic, used twice now (parcelforce/citylink) loads cheaper than going to courier firms direct
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Everything good, cannot think of anything constructive to say
03/04/14
Collected as specified ,but no delivery verification!
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
top service as always
03/04/14
Great service again. A+++++
03/04/14
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