We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
22/04/14
Wasn't picked up on time. Driver didn't have trolley (you knew how heavy it was). It took a week to get there. Won't use you again.
22/04/14
Order #2002256. Finally collected today 22 april but no tracking info provided. My customer furious - delivery chg had to be refunded. DIRE
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
Was advised next day delivery but arrived6 days later. It was a bank holiday inbetween however there were 2 days in company was open
22/04/14
2 payments taken. please refund PayPal. at least respond to me via twitter or email. or call 07939168095
22/04/14
great service
22/04/14
EXCELLENT SERVICE ONLY PROBLEM IS THAT WE HAD TO WAIT IN ALL DAY FOR COLLECTION. BETTER IF YOU COULD GIVE A TIMESCALE
22/04/14
Really good delivery thanks
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
you subbed it to Courier and they collected the wrong parcel!!
22/04/14
No comment left by this customer.
22/04/14
you never picked up my parcel on the day which interferes with my move. The details weren't sent to the collection company
22/04/14
excellent service, very good rates compared other companies..Will definitely use parcel monkey again
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
I paid for your service for a collection on wednesday 22nd April and knowbody came. I had no call and I lost my customer because of this.
22/04/14
Thank you for the super fast collection and delivery. Excellent and cheap service.I will send my parcel with you next time. Thanks
22/04/14
Can't fault , few times ive used parcel monkey with citylink and dx freight all gone speedily and been really pleased
22/04/14
No comment left by this customer.
22/04/14
First time using your service and very impressed
22/04/14
Excellent service
22/04/14
Service was good! Would have been excellent apart from the cost of insuring a valuable item! Would be great if you could offer insurance!
22/04/14
Really easy to arrange, will use again.
22/04/14
Did exactly as would be expected to send a parcel overseas. Will use again and happy to recommend
22/04/14
The depot I booked and paid to drop off my parcel at had closed down. It took 20 mins to get through to a person I try and help.
22/04/14
No comment left by this customer.
22/04/14
Again label never arrived & thus parcel never got collected. I will never use this dreadfully dire & woefully inadequate service again!!!!!
22/04/14
Picked up on time thanks...hope they were delivered on time??!!! Haven't checked yet...
22/04/14
Courier did not turn up. Contact with ParcelMonkey difficult, and premium rate. Have requested refund.
22/04/14
Thanks
22/04/14
Parcel collected on good time and delivery managed on time despite bank holiday weekend
22/04/14
No comment left by this customer.
22/04/14
Reliable pick up and delivery
22/04/14
Great service
22/04/14
No comment left by this customer.
22/04/14
parcel not collected
22/04/14
No comment left by this customer.
22/04/14
