We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
booked a next day delivery as the parcel was urgent, failed collection on Friday, 2nd failed collection on Monday, finally collected Tuesday
03/04/14
No comment left by this customer.
03/04/14
Excellent service, straightforward and flexible without fussing about.
03/04/14
Experience was satisfactory as delivery information could be more specific & Tracking info was vague & difficult to aquire from website
03/04/14
You have a ****ing stupid service, you are a thief, I paid for my parcel and still not collected. So I have to pay again to receive it.disap
03/04/14
No comment left by this customer.
03/04/14
Fantastic price without compromise of delivery. Fantastic - have recommended already. Thanks Monkeys!
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
Very prompt and fast delivery
03/04/14
very pleased with you and the courier dx frieght highly recomended to all
03/04/14
6 star service......and I am not easy to Impress!
03/04/14
Very good! with thanks.
03/04/14
Was picked up very quickly, low fuss, and delivered on time. Excellent.
03/04/14
No comment left by this customer.
03/04/14
Absolutely terrible. Non existent customer service, inaccurate information on website and deleting critical FB post. Should be refunded.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
I am EXTREMELY unhappy with service i paid for NEXT DAY delivery on 27th which arrived 31st and DAMAGED i had to refund customer
03/04/14
Good shipping rates. Fast service to Europe.
03/04/14
No comment left by this customer.
03/04/14
All well
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
No comment left by this customer.
03/04/14
customer service a disgrace im going to make sure noone i know ever uses this company
03/04/14
Collected and delivered on time and at a good price AAAAA+++++
03/04/14
No comment left by this customer.
03/04/14
Smooth collection but probably wont use again as we need an earlier pick-up. I know you say between 8 and 6 but we need an earlier time.
03/04/14
A good price and prompt collection with smooth delivery - many thanks.
03/04/14
No comment left by this customer.
03/04/14
no comment
03/04/14
delivery time and pickup would be a help
03/04/14
Very good service, very fast deliveries and straight on quotes. Cheers
03/04/14
Everything Fine
03/04/14
Excellent service. Reasonably priced. Would definitely use again.
03/04/14
Super service, polite drivers - delivered when they said it would be. Top marks. Thank you
03/04/14
Expensive
03/04/14
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