We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Flawless, hassle free collection & delivery
19/04/14
Next day as expected !!
18/04/14
I had a parcel for collection yesyerday...NO SHOW!!! You tell me when you're going to pick up!!! REF PM2703608Jim Ward
18/04/14
no comment
18/04/14
I can't fault the service. Easy to book, pick up
18/04/14
no comment
18/04/14
Excellent service, once again.
18/04/14
always use this service, they not let me down so far
18/04/14
no comment
18/04/14
no problems ..pick up as scheduled...not having to print ticket made it much easier
18/04/14
Had to wait in all day as no notification as to what time the collection would be. Is it to much to ask for an accurate collection time?
18/04/14
brilliant
18/04/14
Very poor you did not collect on the first day arranged for collection ,on the second it was 2pm,don;t have days to waste waiting 2 collect
18/04/14
as of 18/4 I am still waiting for the collection!
18/04/14
excellent service, Parcel arrived in 24 hours. I will always use yourselves for any goods over 10kilos! I have done in the past.
18/04/14
no comment
18/04/14
parcelforce did not show up and I have yet to receive a refund or any correspondence
18/04/14
Excellent service
18/04/14
no comment
18/04/14
my item came smashed
18/04/14
Very easy and efficient. All went like clockwork:)
18/04/14
no comment
18/04/14
no comment
18/04/14
delivered on time well done!
18/04/14
no comment
18/04/14
My parcel reached the destination badly damaged. Was a ver expensive appliance. Quite embarrassing to be honest.
18/04/14
no comment
18/04/14
Very poor. Because my parcel have be lost
18/04/14
No comment left by this customer.
18/04/14
No comment left by this customer.
18/04/14
Excellent service. Great price, perfect delivery timing and polite service from
18/04/14
you still have not turned up to collection item! we can now only complain by post !! how fustrating is this. please phone us asap to sort
18/04/14
Dx Nitefreight have been amazing for collecting all our parcels we book through parcel monkey. Best couriers ever.
18/04/14
Excellent service, using Parcel force 24 and 48 options. Cant fault anything. Beats trudging to the post office!
18/04/14
I would like a collection time
18/04/14
no comment
18/04/14
no comment
18/04/14
good service
18/04/14
Waited in all day for a collection - no-one came. Had to take my package to Trafford Park depot. 2nd time this has happened.
18/04/14
Excellent service. Very quick delivery. Thank you
18/04/14
