We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Great service, collected and delivered on time
22/04/14
Try customer service contact details, so we can contact you with our problems! your a big company hiding behind your website!! disgusting!
22/04/14
Thanks for the great service you provided!
22/04/14
website is very very slow. apart from that service sesems ok. thanks
22/04/14
Excellent service a parcel to Brunei faster than royal mail can deliver a letter and this was with a bank holiday
22/04/14
brilliant service
22/04/14
top notch. I noticed I made a mistake with the delivery post code and the guys changed it v. quickly for me. A++
22/04/14
excellent service
22/04/14
my item was clearly handled roughly and had been broken I can imagine that as it didn't fall under what could be covered no care was taken
22/04/14
The parcel wasn't collected on the requested date!!
22/04/14
No comment left by this customer.
22/04/14
City link was good again - still worried by lack of support when things go wrong.
22/04/14
No comment left by this customer.
22/04/14
Excellent service. Parcel picked up on time. It was brilliant being able to track through to destination. Will certainly use again.
22/04/14
Super service at a super price - Highly Recomended
22/04/14
Excellent service. Parcel picked up in UK on Thursday and delivered in Sth of France on Tuesday, despite it being Easter weekend.
22/04/14
Excellent service, collected on time, and delivered on time, even with the Easter break in between.
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
Only one minor issue that we expected the courier to arrive the next day but came the following day. Happy it arrived but good value
22/04/14
No comment left by this customer.
22/04/14
As per usual a smooth, hassle free process. Thanks
22/04/14
Excellent service, thank you :-)
22/04/14
another furfect delivery Thank you very muck as usual cannot fault this survice
22/04/14
No comment left by this customer.
22/04/14
**** parcel pete
22/04/14
No comment left by this customer.
22/04/14
I used Courier through your site. They scanned the wrong parcel on to their van. I asked them to return this, my parcel was not delivered
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
Great service but had to reschedule collection as wasn't picked up the first time. Will use again.
22/04/14
Everything was excellent, I can't suggest any further improvements. Thank you.
22/04/14
No comment left by this customer.
22/04/14
Easy!
22/04/14
Excellent service easy to use site and will use again
22/04/14
Link to printing the address label didn't work. Everything else fine
22/04/14
No comment left by this customer.
22/04/14
Easy service arranging for pick up to deliver to me. Great value compared to other high street company, cheaper than high street company.
22/04/14
Great service but it should be more clear on the site when the cut off for same day pickup & next day delivery is
22/04/14
The service as always was beyond my expectations, quick pickup, delivery also quick. I am definitely gonna use your service again.
22/04/14
