We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
very happy. very efficient. would use again
28/04/14
No comment left by this customer.
28/04/14
No comment left by this customer.
28/04/14
I paid money for the delivery of parcels, but the monkey did not come to pick up parcels
28/04/14
no comment
28/04/14
Collected very quickly and delivered within 2 days
27/04/14
no comment
27/04/14
Parcel-Force, always come when asked. Always polite and helpful.
27/04/14
Has to refund customer delivery cost due to delivery mess up, Courier admitted faul to customer leaving me with no other option - Unhappy
27/04/14
Always use parcel force as they are a million times better than Citilink!
27/04/14
Collected next day to placing order and delivered on time, thank you
27/04/14
keep doing what your doing keep prices low & get parcels there asap my mum was very happy to receive her parcel
27/04/14
no comment
27/04/14
no comment
27/04/14
Didn't collect on stated day. No warning.
27/04/14
excellent service will you again
27/04/14
Good from your point of view, City Link were very late picking up, would help to have pick up time start/finish times on screen when booking
27/04/14
no comment
27/04/14
Just brilliant service
27/04/14
Excellent.
27/04/14
Collected a day later than you promised
27/04/14
coudnt fault your service well done will definately use again
27/04/14
Late arrival, box was barely intact upon arrival. Not at all happy with the state the box arrived in.Only upside was luckily nothing missing
27/04/14
I thought the parcel was being collected on Tuesday but the courier didn't arrive until Wednesday, making my parcel later than expected
27/04/14
Terrible. Didn't pick up the package 2 days in a row...had to keep placing new orders b/c if the courier doesn't pick up it's cancelled
27/04/14
Collected 1 day late. Not yet delivered - no idea where it is. Have opened case 03171874 with Courier
27/04/14
No problems, easy booking, prompt pick-up and delivery
27/04/14
no comment
27/04/14
no comment
27/04/14
The Delivery took 48 Hours Instead of 24 my customer said he had to stoip the driver from tipping the parcel of the lorry
27/04/14
no comment
27/04/14
Picked and delivered in a simple manner
27/04/14
Satisfactory. A confirmation email from your partners whose service I chose would have been helpful
26/04/14
excellent easy service. love the email alerts
26/04/14
no comment
26/04/14
Thank you for collecting my parcel but I don't know if it's been delivered as I haven't heard from the organisation yet
26/04/14
Fantastic Service as always. The person collecting our parcel is so friendly pleasure dealing with you as always
26/04/14
no comment
26/04/14
service was great. Thanks
26/04/14
very gd amazing
26/04/14
