We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
No comment left by this customer.
08/04/14
I chose the more costly Parcel Monkey quote but the carrier was Parcel Force (a cheaper option!) Why is this?
08/04/14
Great-thanks
08/04/14
Reliable value for money service
08/04/14
before returning a parcel to sender it would be a good idea to contact them first to let them know there is a problem delivering the package
08/04/14
No comment left by this customer.
08/04/14
Excellent couldn't ask for better service
08/04/14
ok
08/04/14
No comment left by this customer.
08/04/14
Excellent
08/04/14
it would be handy if you could give a time slot when the parcel is to be collected.
08/04/14
I recommend the service drop at your post office. Very efficent
08/04/14
Simple to use, fast easy,friendly service
08/04/14
No comment left by this customer.
08/04/14
Brilliant service
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
good service, but had to stay in all day.Then the collect was after 6-30 pm. advanced notice or a time slot would be better.
08/04/14
supposed to be collected yesterday-yet again i wait all day for a no show-hope it collected today..........poor
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
No comment left by this customer.
08/04/14
I found the screen joining process frustrating but the delivery process excellent. Thanks
08/04/14
Efficient
08/04/14
no comment
08/04/14
no comment
08/04/14
All day waiting, wasted whole day as no one came. No way to find out the problem or complain, would never use again or recommend to others.
08/04/14
no comment
08/04/14
very pleased with the service
08/04/14
no comment
07/04/14
no comment
07/04/14
no comment
07/04/14
I have been really pleased with the service so far. I have had two problems which have both been rectified and dealt with efficiently. Brill
07/04/14
Brilliant service and best value. Item picked up and delivered on time with updates online. Superb.
07/04/14
no comment
07/04/14
no comment
07/04/14
Good service but could be improved by being given a pick up 'window, or a text giving say one hours notice. Frustrating to wait in all day!
07/04/14
no comment
07/04/14
Brill Again !
07/04/14
Late pick up, 20 minutes on the phone waiting to get through and an explanation
07/04/14
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