We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Item due for collection with DX on Wed 16th April NOT COLLECTED DX could not give a reason for this? MIX UP followed item is NOW LOST!!
23/04/14
Great service, easy to book and straight forward.
23/04/14
No comment left by this customer.
23/04/14
Service has been good so far!
23/04/14
good service but i would have liked an option of time to pick up parcle as i had to wait in half the day before they came to pick it up .
23/04/14
No comment left by this customer.
23/04/14
ordered online and paid for a next day service last Wed. 23 item wasn't collected until Tuesday 29 and still hasn't been delivered.
23/04/14
Your service is excellent in every way. Your courier was very good and your price undercut going to the PO by 50%!
23/04/14
excellent package wasnt meant to be delivered till tuesday got it saturday A ******** all the way.
23/04/14
Apart from a few nice people when I finally managed to get through the service is rusty! Like an old nail left in my grandads shed
23/04/14
Fantasticooooo
23/04/14
The service was first class at a competitive cost. Thank you.
23/04/14
Seamless procedure from booking to collection of parcel + excellent price. Happy customer.
23/04/14
I sent my item on Thursday 17th April, it is now Wednesday 23rd April and it still has not arrived at its destination.
23/04/14
No comment left by this customer.
23/04/14
Parcel arrived destroyed, the remaining contents were not delivered but recipient had to collect from depot.
23/04/14
No comment left by this customer.
23/04/14
Process was very straightforward, courier arrived very quickly the next day.
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
Straightforward website; couriers collect as arranged and no delivery problems.
23/04/14
Marcus, the city link driver was very polite and all went well, thank you
23/04/14
easy to use booking procedure, efficient service
23/04/14
Very simple to organise, reasonable cost, very efficient, with tracking time given to the minute
23/04/14
Excellent service
23/04/14
Picked up as promised..a very quick service.
23/04/14
Not recieved my parcel, sent 2 emails and no reply. Ridiculous will never use again.
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
This was the third parcel i have sent with you, the first was 4 days late, the next two didn't arrive at all!!!!!!!!!!!!
23/04/14
You sent me the wrong tracking number so I had to work out parcelforce's tracking number. The number you sent was several digits too short.
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
Very happy, process was very straightforward and a lot cheaper than going down the post office !
23/04/14
AA********************
23/04/14
No comment left by this customer.
23/04/14
My parcel was not collected and I am still waiting for collection. I rang Parcel Force 4 times, twice told driver was on his way. Very poor
23/04/14
no comment
23/04/14
The tracking number wouldn't work for both the parcels I sent. DX courier, numbers you people gave said invalid id.
23/04/14
no comment
23/04/14
