We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
delivered late and badly damaged, claim being processed - will not be using any couriers ever again.
30/04/14
thank you. Outstanding service.
30/04/14
Excellent -Thank you!
30/04/14
More instructions on how to fill out customs paperwork correctly.
30/04/14
Extremely unhappy with service. The courier did not turn up having waited from 8am until 6pm into house all day. No one tried to resolve.
30/04/14
no comment
30/04/14
Very efficient service, thank you.
30/04/14
THE PARCEL WAS COLLECTED 3 DAYS LATE, IT WAS ORIGINALLY BOOKED FOR 24TH APRIL
30/04/14
no comment
30/04/14
VERY POOR. YOU ORGANISED COLLECTION ON THE WRONG DAY FOR A NEXT DAY BEFORE 12PM. THE PARCEL ARRIVED LATE, IF ONLY I COULD TYPE MORETHAN 140
30/04/14
Booked a parcel 5m long, van collected, not big enough. Second van, not big enough. Lorry collected next day, parcel late. I've lost money.
30/04/14
no comment
30/04/14
All very good as usual
30/04/14
Worked as it should
30/04/14
The package clearly wasn't handle with care as although I packaged the parcel very well it arrived smashed!
30/04/14
Excellent service as usual, courier turned up next day to pick up item. Still cheaper than any others!
30/04/14
no problems at all
30/04/14
lots of problems, not enough text to tell you - call me on 07903663657.not next day del so I should get money back but no way to contact you
30/04/14
Courier entered address, set off alarms and Police were called!!! Client very unhappy!!!
30/04/14
I booked a shipment for next day collection but courier didn't turn up until day after.
30/04/14
DX freight picked up a day later than booked and left no tracking. item was sold on ebay and has caused a lot of problems for me. arrived br
30/04/14
:-((((((
30/04/14
Was with Courier first thing on the Friday, and would appear that an attempt was made to deliver on the Monday, however no card was left
30/04/14
very quickly, series and cheap! thank you
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Very efficient.
30/04/14
No comment left by this customer.
30/04/14
No comment left by this customer.
30/04/14
Parcel was not collected on the agreed date. Not even a courtesy call to say why it was not collected. Will not use again!
30/04/14
excellent service
30/04/14
Quick efficient and affordable
30/04/14
Ace!
30/04/14
no comment
30/04/14
no comment
30/04/14
When booking through DX bag and collect, the summary says label required, which it isn't!
30/04/14
The collection failed on the day and I had to drive to the depot myself. This is the 3rd time out of the last 5 collections this has happen.
30/04/14
Very impressed, price even cheaper than buying direct from the chosen courier. Recommended!
29/04/14
Will never use again
29/04/14
I booked for parcel monkey to come on Wednesday 23rd of April but nobody came. There was no contact or e mail information to contact parcel
29/04/14
