We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
Booking system is very easy to use, parcel collected on time and delivered on time, excellent service
04/04/14
Very quick and effortless
04/04/14
It arrived safe and fast
04/04/14
The price was the best on offer, the goods were collected promptly and delivered by a very helpful driver. Excellent service.
04/04/14
from uk to ireland before competitors delivered in the uk (sent 8) VERY FAST very happy will use in the future arrived safely
04/04/14
always use parcel monkey. great!
04/04/14
The Tracking number you provided doesn't track my parcel. Nightfreight don't answer their phone and my parcel hasn't been delivered
04/04/14
to improve your service I would suggest that you collected items on time not 3days late and ring back when you say you will
04/04/14
Fantastic fast easy transaction at a great price
04/04/14
your website does not give the details for a Friday order...when is it going to be picked up ?????? Saturday ?????
04/04/14
The Parcel Tracking i sent to Australia on March 31st states:Stopped:Detailed inspection. It doesn't say where it is, etc!
04/04/14
I arranged for a collection to be delivered to me. Everything went very smoothly, collected on time, delivered on time.
04/04/14
No comment left by this customer.
04/04/14
No comment left by this customer.
04/04/14
Very fast and professional service. Thank you
04/04/14
picked up,deliverd,not damaged,just what i paid for,what do you want a medal.
04/04/14
good service at a good price
04/04/14
great, simple service, thank you
04/04/14
No comment left by this customer.
04/04/14
good communication
04/04/14
No comment left by this customer.
04/04/14
if I was given a estimated time would of been great.... overall great service
04/04/14
No comment left by this customer.
04/04/14
I'm very disappointed because there is no any possibility to make change about the address. No any communication with Parcel Monkey! Shame!
04/04/14
Excellent all round. Will use again
04/04/14
Excellent
04/04/14
Thank you. Very great service. Highly recomeneded company.
04/04/14
Excellent service from start to finish!
04/04/14
Very good service with yourself and city link ! not like the useless DX ! seriously stop using DX before they ruin your buisness
04/04/14
No phone number to call when I needed to query something
04/04/14
Good price and arrived in USA fairly fast. A note saying that P.M. tracking doesn't work with external providers would have been helpful.
04/04/14
No comment left by this customer.
04/04/14
2 out of 3 couriers failed to turn up on the day. A wasted day off work. Communication with you is now all but impossible when I need it.
04/04/14
no comment
04/04/14
While good we ordered next day delivery Friday and it was not made clear on your website that it wouldn't be Saturday but the Monday
04/04/14
reliable, affordable, on time, hassle free - A+
04/04/14
If it aint broke dont fix it !
04/04/14
no comment
04/04/14
very fast, dropped of fri and del to new zealand on weds. only problem was printing the label had to copy it as wouldnt let me print.
04/04/14
Website isn't laid out brilliantly, would like to log in and get to my tracking info more quickly.
04/04/14
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