We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
No comment left by this customer.
22/04/14
you subbed it to Courier and they collected the wrong parcel!!
22/04/14
No comment left by this customer.
22/04/14
you never picked up my parcel on the day which interferes with my move. The details weren't sent to the collection company
22/04/14
excellent service, very good rates compared other companies..Will definitely use parcel monkey again
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
I paid for your service for a collection on wednesday 22nd April and knowbody came. I had no call and I lost my customer because of this.
22/04/14
Thank you for the super fast collection and delivery. Excellent and cheap service.I will send my parcel with you next time. Thanks
22/04/14
Can't fault , few times ive used parcel monkey with citylink and dx freight all gone speedily and been really pleased
22/04/14
No comment left by this customer.
22/04/14
First time using your service and very impressed
22/04/14
Excellent service
22/04/14
Service was good! Would have been excellent apart from the cost of insuring a valuable item! Would be great if you could offer insurance!
22/04/14
Really easy to arrange, will use again.
22/04/14
Did exactly as would be expected to send a parcel overseas. Will use again and happy to recommend
22/04/14
The depot I booked and paid to drop off my parcel at had closed down. It took 20 mins to get through to a person I try and help.
22/04/14
No comment left by this customer.
22/04/14
Again label never arrived & thus parcel never got collected. I will never use this dreadfully dire & woefully inadequate service again!!!!!
22/04/14
Picked up on time thanks...hope they were delivered on time??!!! Haven't checked yet...
22/04/14
Courier did not turn up. Contact with ParcelMonkey difficult, and premium rate. Have requested refund.
22/04/14
Thanks
22/04/14
Parcel collected on good time and delivery managed on time despite bank holiday weekend
22/04/14
No comment left by this customer.
22/04/14
Reliable pick up and delivery
22/04/14
Great service
22/04/14
No comment left by this customer.
22/04/14
parcel not collected
22/04/14
No comment left by this customer.
22/04/14
No comment left by this customer.
22/04/14
seems a good service - will use it with my business now
22/04/14
To provide a time slot for collection would be great, especially for those that have to work
22/04/14
Great service from early colection to delivery
22/04/14
HAVE NO ISSUES WITH THE SERVICE AND CANNOT THINK OF IMPROVEMENTS
22/04/14
New customer, good service, will use again
22/04/14
i thought it would have got there sooner
22/04/14
No comment left by this customer.
22/04/14
Worked perfectly as always - many thanks
22/04/14
Dont use City Link at Norwich!!!!!
22/04/14
Very good. prefer if collection happened on first visit(not returning later) especially given that box data is submitted upon ordering
22/04/14
