We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
tracking for 7 working days & only info is "in progress" no help at all. The parcel still not arrived should take 3/5 days still no info
07/04/14
No comment left by this customer.
07/04/14
excellent as always
07/04/14
Parcel collected nice and early and delivered the next day in the afternoon.
07/04/14
No comment left by this customer.
07/04/14
Day Late collection, wrong phone number given and no way of communicating to resolve the problem
07/04/14
O/n pm 1973433 was collected last tue 1st as arranged but retuned we need to pay P Force for the return they say pymt has to be via you
07/04/14
Clearer detail on labeling pre-order. Better detail on time windows and more windows. AM/PM would help a lot!
07/04/14
No comment left by this customer.
07/04/14
Collected tuesday afternoon delivered overseas sunday afternoon very happy will deffo use again
07/04/14
Very easy to use and affordable.
07/04/14
No comment left by this customer.
07/04/14
Overall good economy service...would recommend for larger parcels deliveries.
07/04/14
Good service at affordable competitive price. Thanks
07/04/14
very efficient
07/04/14
Cannot think of any improvements at this time, I have used the service a few times now, Excellent prices & top service, Will use again :-)
07/04/14
Am or pm notifaction of collection would be good
07/04/14
No comment left by this customer.
07/04/14
Brilliant service especially the email reminder. Perhaps a range of
07/04/14
The shop I bought my goods from recommended you. They knew the weight and size of the item so it was easy.Didn't usethe label provided.
07/04/14
good service
07/04/14
The delivery was fine , but took a bit long to collect; I've heard parcel force and city link not so good a reputation
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
This is so easy - went on line within a few minutes placed my order - within 30 minutes printable label emailed - next morning was collected
07/04/14
No comment left by this customer.
07/04/14
very good and cheap
07/04/14
No comment left by this customer.
07/04/14
No comment left by this customer.
07/04/14
thanks very much you made me save a lot of money and the service was amazing
07/04/14
Parcel still not delivered ****e service
07/04/14
Just brilliant
07/04/14
No comment left by this customer.
07/04/14
You never cease to amaze me, Keep up the good work delivering on time at a great price.Thanks.
07/04/14
Perhaps sending an email to the sender, that a parcel has arrived safely
07/04/14
Did exactly what I wanted! Have recomemended to friends who will use too!!
07/04/14
great service, prompt at collecting and at delivery. W
07/04/14
Used you many times with no problem however this time was a nightmare it took 4 days start to finish no comunication would like full refund
07/04/14
Your service was very prompt and efficient. The driver who picked up my parcel was polite and very helpful. Brilliant Service
07/04/14
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