We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
Cheep and fast
24/04/14
I still haven't received my package. I deliberately didn't choose Courier for this reason and ended up with them dealing with the package.
24/04/14
Courier never turned up at the Customer was complaining because he didn't receive he's goods on time
24/04/14
Excellent, on time, friendly driver.
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
Re-build your website. The worst website I've ever used.
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
Excellent service. Parcel picked up last Thursday and even though Easter holiday between then and now the parcel delivered to my sisters in
24/04/14
not picked up on Tuesday when should have been
24/04/14
PARCEL COLLECTED 2 DAYS AFTER SHOULD HAVE BEEN !! VERY POOR SERVICE
24/04/14
Discusting service parcel still not been collected yet again i will be contacting trading standards!!!!
24/04/14
No comment left by this customer.
24/04/14
Very happy with the service
24/04/14
Straightforward process again. Some idea of collection time would be great.
24/04/14
Very dissapointed with service. Was told that our parcel would be uplifted 22nd April. Was uplifted this 24th April. Will not use again
24/04/14
Did not collect parcel and had no contact at all
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
I paid £14 for next day. No mention of not delivering on bank holidays at all. Rubbish!!
24/04/14
Thank you for coming on the day you said you would, but I had no idea or indication of time!!!
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
No comment left by this customer.
24/04/14
Parcel still not picked up, 3 days late! No one responding to me, please call 01353 669000 ASAP
24/04/14
No comment left by this customer.
24/04/14
My parcel has still not been collected (48 hrs later) and I am unable to get hold of anyone at the delivery company!
24/04/14
Having a collection time (even a 2-3 hour window) would make a big difference to the customer experience (and repeat business rate)
24/04/14
twice now ive booked a collection days in advance with you for a next day delivery and both times you've failed to collect on the day
24/04/14
Convenient, Competitive with Clear instructions.
24/04/14
Prompt pick up, quick delivery. Thanks!
24/04/14
Do you have local drop off points for parcels rather than collections from residence?
24/04/14
Excellent, trouble free service which I would have no hesitation in recommending
24/04/14
collect delay
24/04/14
had to wait 4 hours for the shipping label to be emailed after payment,went to Courier to send parcel but they wouldnt without a shipping l
24/04/14
quick pickup and delivery despite easter
24/04/14
no comment
24/04/14
Quick and efficient service at a great price
24/04/14
I paid for my parcel to be collected instead no body came and I ended up driving 20 miles to morley to drop it off they said rotherham van h
23/04/14
