We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Great service at half the price of the same carrier in the Post Office
21/04/14
no comment
21/04/14
no comment
21/04/14
no comment
21/04/14
Be better if you didn't ask for feedback every time I use you. Used you againl
21/04/14
no comment
21/04/14
no comment
21/04/14
Efficient easy to use and low prices!
21/04/14
no comment
21/04/14
Disgusting parcel was 4 days late. Won't use again
21/04/14
Had to re-book due to emergency - re-booked for the following day - courier never turned up - not professional at all
21/04/14
no comment
21/04/14
i am getting fed up with you saying my parcels are weighed and measured wrongly, time to go elsewhere i think.
21/04/14
First class service, only comment would n
21/04/14
On time...fast and speedy collection and delivery
21/04/14
No contact details for parcel monkey!!!, NO PHONE NUMBER, NO EMAIL ADDRESS, NO LIVE CHAT!!,needed to cancel the shipment.
21/04/14
no comment
21/04/14
very good- you did everything you said you would.
21/04/14
Service was great.
21/04/14
no comment
21/04/14
This was the first time I've ever used a courier service but I thought your website and service was excellent.
21/04/14
no comment
21/04/14
no comment
21/04/14
parcel not picked up and i cannot get though on the phone
21/04/14
The 2 parcels were collected for 24hr service. One was delivered the next day, but the other took 2-1/2 days
21/04/14
no comment
21/04/14
no comment
21/04/14
still haven't received the express. 24 parcel 2 working days tent in parcel postponed and then cancelled trip as no tent >48 later
21/04/14
fantastic service with a very polite driver.
21/04/14
no comment
21/04/14
City link did well pick up as expected.
21/04/14
Paid for 24 hour delivery and still not received 4 days later
21/04/14
Possibly give an eta ? Just am or PM ? Although I was more than happy with the service I received !
21/04/14
Keep up the good work
21/04/14
top service and I would be happy to return
21/04/14
Prompt very good service. cannot complain.
21/04/14
The item was delivered, courier told to wait while someone could be found to check condition and sign, but courier left at door and went
21/04/14
Excellent service as usual. no complaints.
21/04/14
no comment
21/04/14
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21/04/14
