We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,867 reviews.
If you could get a time slot off the couriers when they will be collecting the parcel would be good.
04/04/14
parcelforce is very slowly service
04/04/14
Nothing to add as very efficient Thanks
04/04/14
no comment
04/04/14
no comment
04/04/14
no comment
04/04/14
There was a long delay in delivering the parcel.
04/04/14
no comment
04/04/14
Great service and great value. Will use again :)
03/04/14
Item damaged in courier. no respond from customer service, few failure sequaly.
03/04/14
no comment
03/04/14
no comment
03/04/14
Very happy with service and quick pick up of item.
03/04/14
the courier was late to pick up parcel..did it just next day...and it was still not delivered !!!!
03/04/14
no comment
03/04/14
Stop blocking entire postcode areas because you have an issue with just one customer in that area, how stupid is that?
03/04/14
no comment
03/04/14
My parcel was returned (i.e. not sent!) damaged (!) with a hole! although I accepted the extra charges if that would be the case.
03/04/14
6 days to Oz from the uk for 20Kilo large box, wonderful service thanks
03/04/14
no comment
03/04/14
Very good value for money, quick collection and delivery
03/04/14
just a very helpful service
03/04/14
Three items I sent via you have been damaged in transit.
03/04/14
no comment
03/04/14
Great Service - very easy
03/04/14
collection not made when promised.
03/04/14
Person that I'd sent a courier to said that courier didn't came - I've lost 10 quid thx
03/04/14
no comment
03/04/14
Quick and best service I've ever had, 5 star ratings from mee
03/04/14
Can't fault the service
03/04/14
Excellent thankyou
03/04/14
first time since using them but no show or corrsepondence from Courier once booked/confirmed so had to take it to the depot myself!
03/04/14
EVERYTHING THEY PROMISED THEY DID. WOULD DEFINITELY USE AGAIN.
03/04/14
Happy with service received. Thanks
03/04/14
booked after 4 so missed next day. courier showed up anyway and I did not have the parcel ready
03/04/14
Excellent service , will use again.
03/04/14
would have helpped if i had been texted with an eta on the day or a smaller time frame, on the day eg delivery between 2pm and 5pm
03/04/14
no comment
03/04/14
I paid for next day delivery and it wasn't delivered the next day!
03/04/14
Excellent service, as always.
03/04/14
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