We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Did not collect on arranged day despite receiving email so I waited in all day. I Don't think 1 man to carry 40kg item is acceptable.
20/04/14
Thanks for a great service, please don't change.
20/04/14
Would like to have waybill number of delivery service you ultimately use for easier tracking. Took long at customs.
20/04/14
Collected as promised and safely delivered next day
20/04/14
No comment left by this customer.
20/04/14
100%
20/04/14
Excellent service. Extremely good value compared to others. Item arrived safely and I could track it all the way.
20/04/14
Great price although the estimated time of delivery was wrong by 3 hours
20/04/14
EXCELLENT ***** STAR
20/04/14
Parcel wasn't collected and I couldn't rebook it via parcel monkey. I'm still trying to get it collected
20/04/14
No comment left by this customer.
20/04/14
I booked on the Sunday & I asked for an 11.30am collection on the Tuesday.The driver arrived at 1.15pm. My wife was late at the doctors 1/10
20/04/14
No comment left by this customer.
20/04/14
No comment left by this customer.
20/04/14
great service all round, very pleased & will be back
20/04/14
The driver didn't collect on the agreed date. Not Parcel Monkey's fault.
20/04/14
no comment
20/04/14
Easy process, all went well, thank you.
20/04/14
no comment
20/04/14
all good
20/04/14
It was my first time with your services and Im very satisfied!! Thank you!!!
20/04/14
no comment
20/04/14
no comment
20/04/14
Delivered on time as promised. Couldn't fault the service.
20/04/14
very good parcel was in good order and quick delivery
20/04/14
Can't fault parcel service but a "time window" next to courier would be an advantage on which courier I'd use.
20/04/14
picked up and delivered with no problems - perhaps try catering for people who dont have a printer a bit more .
20/04/14
no comment
20/04/14
Excellent service would recommend ***** from collection too delivery A1
20/04/14
no comment
20/04/14
It's great that i dont have to keep getting to the Post office as i bought luggage scales and use parcel monkey to pick up from my office. P
20/04/14
Collected on time, delivered on time. Will use again.
20/04/14
It was a lovely hassle free encounter and will definately use parcel monkey again thankyou x
20/04/14
no comment
20/04/14
no comment
20/04/14
no comment
19/04/14
Very easy to order and well within time for the delivery, excellent service. Thank you
19/04/14
As before, very helpful and prompt service!! :)
19/04/14
amazing price, xcptional srvice and very fast delivry, thank you
19/04/14
no comment
19/04/14
