We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
Excellent service picked up on time del next day. The best.
21/04/14
Everything great as it normally is!
21/04/14
no comment
21/04/14
Collection was taken first thing in the morning, friendly staff. Excellent, reasonably priced, international service.
21/04/14
Courier did not knock just put card in door, resulting in late del and poor service
21/04/14
Excellent As Always
21/04/14
no comment
21/04/14
My last 2 parcels were not collect on the days arranged. This caused complaint from customers waiting. I didn't receive any call to be told?
21/04/14
it was quickly, up do date and excellent
21/04/14
No comment left by this customer.
21/04/14
Everything was great thank you
21/04/14
Your webpage was not easy to use with ie8. The box2box cabinets were difficult to see the screen because of sunlight. Helpline was not very
21/04/14
asking for feedback but your website states item not delivered
21/04/14
Excellent, hassle free service again. Very pleased.
21/04/14
The driver was the rudest, most ignorent and angry little man I ever had the displeasure to meet.
21/04/14
No comment left by this customer.
21/04/14
Very good service highly recemanded in time delvered
21/04/14
No comment left by this customer.
21/04/14
GOOD,,THANKS
21/04/14
good
21/04/14
parcel was picked up on time, good job great company
21/04/14
Brilliant service, would definitely use again
21/04/14
No comment left by this customer.
21/04/14
No comment left by this customer.
21/04/14
Very good service.
21/04/14
overcharged another £9.50 on parcel even though it was measured for correct dimensions before sent
21/04/14
Very good
21/04/14
Price good, booking / activating simple
21/04/14
No comment left by this customer.
21/04/14
wOULD LIKE TO SEE A AM OR PM PICKUP SET UP
21/04/14
No comment left by this customer.
21/04/14
No comment left by this customer.
21/04/14
Very easy to organise, excellent value.
21/04/14
No comment left by this customer.
21/04/14
collected and delivered safely.
21/04/14
Always prompt and so weel mannered drivers. Would not use any other carriers. A +++++
21/04/14
generally good but parcel tracking facility did not appear to work
21/04/14
Just keep to your promise of next day delivery as no one want to be let down. keep up the good work.
21/04/14
pick up should have been 14/4/14 after chasing was 17:00hrs 16/4/14
21/04/14
Easy to use online, on time to pick up and deliver as requested - recommend
21/04/14
