We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
item has been lost in the post
23/04/14
no comment
23/04/14
i will be sending another parcel this week with complte confidance
23/04/14
Give us better information on when you will collect a package.
23/04/14
Good friendly service
23/04/14
Dreadful. Failed collection, re-booked- and it failed again. Have given up. Refund me in full or I will take legal action against you!
23/04/14
Not impressed - conflicting collection dates on your emails, no telephone contact apart from TP courier - unlikely to use PM again
23/04/14
Good.Fast service!!!easy to use.
23/04/14
Incredibly good service at a quarter of the price! Thanks.
23/04/14
Great service as always.
23/04/14
no comment
23/04/14
order ref PM2700359, this feedback page is ****, there's not enough space to tell you my issues...rubbish service
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
Taken my money off me and have never collected the package - disgraceful you'll be hearing from trading standard
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
No comment left by this customer.
23/04/14
The tracking for my parcel was not updated very quickly. However arranging the courier to collect and deliver was straightforward.
23/04/14
excellent service
23/04/14
Parcel arrived a day after that quoted - i.e. late
23/04/14
Good price, good service, can't ask for more
23/04/14
took a bit too long to get a label email to print from City Link than was convient
23/04/14
No comment left by this customer.
23/04/14
Excellent service; collection and delivery within 24 hours, thank you.
23/04/14
No comment left by this customer.
23/04/14
Great Service .....Again
23/04/14
No comment left by this customer.
23/04/14
Good service
23/04/14
You have failed to another courier or contact parcel force regarding it,I will be seeking a full refund
23/04/14
Selected drop off post office for ParcelForce did not exist anymore(!), but otherwise all was smooth.
23/04/14
There was no feedback where it was or when it was delivered.
23/04/14
Warn when a bank holiday will interrupt a next day service.
23/04/14
No comment left by this customer.
23/04/14
Absolutely terrible, would never use again or recommend, I've emailed you a wk ago, no reply! courier didn't collect, still not delivered!!
23/04/14
No comment left by this customer.
23/04/14
very convenient and cheap! will definitely use again!
23/04/14
very efficient service. i was able to track parcel from collection at local post office to its destination. value for money
23/04/14
No damage and efficient handling. Will be using you instead of Parcel2go
23/04/14
No comment left by this customer.
23/04/14
