We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
2 parcels I've tried to send & nothing but issues. 1 is still waiting to be collected since 17/04!!!!!! Very unhappy & difficult to contact
21/04/14
Excellent service, and parcel arrived at buyer's address on time. I could not track though.
21/04/14
Excellent service, will use again
21/04/14
Still not received item waiting for courier to try and find it so not happy at all.Will have to seriously consider to use again
21/04/14
You were brill really reasonably priced and on top form will defo use you again
21/04/14
Couldn't fault the service at all - prompt pick up and delivery and cheaper than Royal Mail !
21/04/14
no comment
21/04/14
no comment
21/04/14
As always good prices and easy to sort.
21/04/14
Very efficient.
21/04/14
Great service
21/04/14
Excellent service pick up as you said
21/04/14
no comment
21/04/14
Nice driver, collected on day assigned but was mid afternoon and would ideally have been earlier. Overall a good experience, thanks.
21/04/14
My customer was happy with the delivery
21/04/14
no comment
21/04/14
Always excellent service
21/04/14
Picked up 4 packages a day late, with no call from Courier, also one of the packages was totally destroyed inside upon delivery, NOT HAPP
21/04/14
Happy with the service
21/04/14
You sent nightfreight a day early item not ready and they did not go back day after nor next day after then easter
21/04/14
no comment
21/04/14
Parcel was delivered successfully, not sure what else I could say really?
21/04/14
v good
21/04/14
they parcel wasn't collected!!
21/04/14
Decent but as always "waiting for city link" message for 9 hours is a joke.. very annoying
21/04/14
If you could send a confirmation of delivery by email that would be helpful
21/04/14
this was my first big delivery and you made the whole thing easy as pie. expert reliable and very courtious service. well done sill use your
21/04/14
no comment
21/04/14
I have no criticsms at all! A painless, simple, competitive and efficient service. Well done.
21/04/14
great thanks
21/04/14
no comment
21/04/14
Good service and courier pleasant also
21/04/14
To collect parcels on the day they were scheduled to be picked up
21/04/14
Very efficient!!
21/04/14
Super fast delivery. But would of liked a window of time or a text on collection time.
21/04/14
Hi I couldn't print the label from an ipad I had to screen shot it in the end. It took ages.
21/04/14
Quick and easy, thank you!
21/04/14
My item has still not been picked up or delivered to me even though I have spoken to parcel force twice. Parcel Monkey have not contacted me
21/04/14
the tracking just stopped once it got to the depot and there was no more tracking data at all
21/04/14
Totally reliable and great service.would recommend highly.
21/04/14
