We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,805 reviews.
No comment left by this customer.
22/04/14
I recently placed an order to transport a Guitar which is on the restrictive list . It stated on this that item could be sent but at owners
22/04/14
No comment left by this customer.
22/04/14
Our parcel was not picked up the first time so was late getting to the destination
22/04/14
You say don't print the ticket, though don't logged the ticket to the post office chosen so they don't have it either
22/04/14
Price. Citylink collecting.
22/04/14
no comment
22/04/14
no comment
21/04/14
fast and efficient thanks
21/04/14
City Link courier is always kind & helpful; the delivery time & tracking is also excellent. Many Thanks
21/04/14
You do exactly what, you say you will do.
21/04/14
Great service at half the price of the same carrier in the Post Office
21/04/14
no comment
21/04/14
no comment
21/04/14
no comment
21/04/14
Be better if you didn't ask for feedback every time I use you. Used you againl
21/04/14
no comment
21/04/14
no comment
21/04/14
Efficient easy to use and low prices!
21/04/14
no comment
21/04/14
Disgusting parcel was 4 days late. Won't use again
21/04/14
Had to re-book due to emergency - re-booked for the following day - courier never turned up - not professional at all
21/04/14
no comment
21/04/14
i am getting fed up with you saying my parcels are weighed and measured wrongly, time to go elsewhere i think.
21/04/14
First class service, only comment would n
21/04/14
On time...fast and speedy collection and delivery
21/04/14
No contact details for parcel monkey!!!, NO PHONE NUMBER, NO EMAIL ADDRESS, NO LIVE CHAT!!,needed to cancel the shipment.
21/04/14
no comment
21/04/14
very good- you did everything you said you would.
21/04/14
Service was great.
21/04/14
no comment
21/04/14
This was the first time I've ever used a courier service but I thought your website and service was excellent.
21/04/14
no comment
21/04/14
no comment
21/04/14
parcel not picked up and i cannot get though on the phone
21/04/14
The 2 parcels were collected for 24hr service. One was delivered the next day, but the other took 2-1/2 days
21/04/14
no comment
21/04/14
no comment
21/04/14
still haven't received the express. 24 parcel 2 working days tent in parcel postponed and then cancelled trip as no tent >48 later
21/04/14
fantastic service with a very polite driver.
21/04/14
