We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,862 reviews.
excellent service as always, very good parcel handling service
10/04/14
Awful, new driver is rubbish does not collect items
10/04/14
***
10/04/14
A clearer collection time would be helpful
10/04/14
1st collection was supposed to be last Thursday, nobody came or contacted me. Very disappointed. I had to re-book, causing hassle at work.
09/04/14
You didn't come the ****ing first time which was pis annoying as stated in all day! Also maybe give say the time your collect , not
09/04/14
excellent service.
09/04/14
the address you provided for the post office didnt exist and needed to contact post office and parcelforce
09/04/14
There appeared to be a lot of items that you excluded - would be good to review these.
09/04/14
no comment
09/04/14
Good price and very good service , the ones to use ..
09/04/14
Easy website great delivery and service
09/04/14
excellent, Many thanks hilary
09/04/14
no comment
09/04/14
no comment
09/04/14
excellent service consistently
09/04/14
Collection was late but delivered ok slight damage to corner of package
09/04/14
have the banned item list on the initial quote page
09/04/14
no comment
09/04/14
no comment
09/04/14
no comment
09/04/14
The price and pick we're fab but I've been informed my box which was packaged very well arrived ripped open. This makes me lose trust.
09/04/14
This was the first time i have had to send a large parcel and having a door to door service was very good.thank you
09/04/14
The parcel wasn't collected and this has happened 3 times before with another parcel
09/04/14
no comment
09/04/14
Never turned up again twice in one week failed to collect on the day
09/04/14
Brilliant
09/04/14
don't need to looking for any better one
09/04/14
no comment
09/04/14
All ok.
09/04/14
No comment left by this customer.
09/04/14
Prompt and good service
09/04/14
No comment left by this customer.
09/04/14
Very quick & efficient service with many options to suit.
09/04/14
Another great parcel collection & return.
09/04/14
first class service thank you
09/04/14
No comment left by this customer.
09/04/14
I have been inquiring about my parcel for the past three days with no reponse. It has been 7 days and still missing
09/04/14
Collected in good time by a courteous & helpful driver. Delivered well before 12 as promised. One drawback the tracking was slow to update
09/04/14
Prompt and easy to use!
09/04/14
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