We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,666 reviews.
Excellent.
27/04/14
Collected a day later than you promised
27/04/14
coudnt fault your service well done will definately use again
27/04/14
Late arrival, box was barely intact upon arrival. Not at all happy with the state the box arrived in.Only upside was luckily nothing missing
27/04/14
I thought the parcel was being collected on Tuesday but the courier didn't arrive until Wednesday, making my parcel later than expected
27/04/14
Terrible. Didn't pick up the package 2 days in a row...had to keep placing new orders b/c if the courier doesn't pick up it's cancelled
27/04/14
Collected 1 day late. Not yet delivered - no idea where it is. Have opened case 03171874 with Courier
27/04/14
No problems, easy booking, prompt pick-up and delivery
27/04/14
no comment
27/04/14
no comment
27/04/14
The Delivery took 48 Hours Instead of 24 my customer said he had to stoip the driver from tipping the parcel of the lorry
27/04/14
no comment
27/04/14
Picked and delivered in a simple manner
27/04/14
Satisfactory. A confirmation email from your partners whose service I chose would have been helpful
26/04/14
excellent easy service. love the email alerts
26/04/14
no comment
26/04/14
Thank you for collecting my parcel but I don't know if it's been delivered as I haven't heard from the organisation yet
26/04/14
Fantastic Service as always. The person collecting our parcel is so friendly pleasure dealing with you as always
26/04/14
no comment
26/04/14
service was great. Thanks
26/04/14
very gd amazing
26/04/14
sooner updates when parcel is collected.
26/04/14
no comment
26/04/14
Excellent all round. Very good price
26/04/14
no comment
26/04/14
no comment
26/04/14
First time using parcel monkey... Item collected on time... Item delivered on time - Spot on
26/04/14
no comment
26/04/14
Bigger selection of items to send otherwise very good. boxes in very good
26/04/14
no comment
26/04/14
Various times parcels not collected. Chose Parcel Monkey option over Courier but Courier collected anyway.
26/04/14
no comment
26/04/14
no comment
26/04/14
Terrible Service. Late Collections. Late Deliveries. No Compensation. iPost Cheaper & More Reliable
26/04/14
Collected and delivered when you said you would.A half day pickup and delivery slot would have been nice to avoid waiting in.
26/04/14
Great service and sent 889 parcels and still sending
26/04/14
no comment
26/04/14
No comment left by this customer.
26/04/14
very good service. more detail on where the parcel actually was during tracking would have been helpful
26/04/14
Arranged collection of parcel on 2 separate occasions-still not picked up. No communication or apology.
26/04/14
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