We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,474 reviews.
No comment left by this customer.
02/05/14
Very efficeint and well priced to boot
02/05/14
no comment
02/05/14
considering the package should have been collected on the 28Th of April and someone eventually collected it on the 1st of may i say rubbish
02/05/14
Great service as always
02/05/14
The service you provide is very good. Collection is spot on and delivery is also quick.
02/05/14
No communications from PM as to why parcel was not picked up as contracted. I wasted two and a half days waiting in for the pickup. V POOR !
02/05/14
no comment
02/05/14
Clear simply process and ni fuss perfect.
02/05/14
Collected on time, tracking worked well and delivered on time, thank you.
02/05/14
Good thank you although my boss booked this collection the previous day it wasn't picked up so cancelled it but the 19.55 was taken twice
02/05/14
straight forward easy to use service
02/05/14
Parcel still in UK (Not Sweden) after 8 days!
02/05/14
no comment
02/05/14
no comment
02/05/14
no comment
02/05/14
no comment
02/05/14
Yet again very good service from start to finish.
02/05/14
Fantastic service - thank you
02/05/14
Driver never turned up, then blamed myself for not being available when collecting, you should be called cheeky monkey!
02/05/14
no comment
02/05/14
PM is always sooo helpful with their service. All the way to the top. Thank youu!!!
02/05/14
Initial quote near doubled after full details had been entered. Service and collection was spot on.
02/05/14
I know the parcel was collected last Friday... But I have heard nothing....l has the parcel been delivered?
02/05/14
Delivery never collected as planned.
02/05/14
no comment
02/05/14
Easy parcel pick up, fast and reliable delivery. Thank you
01/05/14
no comment
01/05/14
Would have been scored very good if I had been informed about no service on Saturdays when I paid on Friday for next day delivery
01/05/14
Service was excellent and I will certainly be using again
01/05/14
Courier failed to attend twice so cancelled and requested refund but still waiting
01/05/14
The parcel was supposed to be picked up Friday. It was picked up the following Wednesday
01/05/14
The parcel was picked up exactly as promised
01/05/14
item was supposed to be collected on the friday , they never attempted collection yet said they did
01/05/14
no comment
01/05/14
Really good service which could be even better if given an am or pm time-frame for collection of the parcel rather than waiting in all day.
01/05/14
Person collecting parcel said it would be delivered next day (Saturday) passed info on but it didn't happen, grief from recipient.
01/05/14
The only 'label' provided was a receipt for the carrier to sign, which he refused to do as being against company policy.
01/05/14
no comment
01/05/14
no comment
01/05/14
